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For Companies At a Glance
- Tasks: Lead client workshops and configure Dynamics 365 solutions to meet client needs.
- Company: Join TechLabs London, a fast-growing Microsoft Premium Partner transforming housing management.
- Benefits: Remote work, professional development, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic, collaborative team.
- Why this job: Make a real impact in the housing sector while developing your consultancy skills.
- Qualifications: Strong knowledge of Dynamics 365 CE/CRM and excellent communication skills.
The predicted salary is between 45000 - 55000 £ per year.
About Us
TechLabs London is a fast-growing Microsoft Premium Partner and the team behind iProperty Cloud- a comprehensive Housing Management Solution (HMS) built on Microsoft Dynamics 365 CE/CRM and the Power Platform. We work with housing providers across the UK to digitally transform the way they manage their homes, tenants, and services. We’re an engaged and collaborative team, and we’re looking for someone who shares that spirit.
The Role
This is a client-facing consultancy role at the heart of our delivery practice. You will become a product expert in iProperty Cloud and act as the primary bridge between our clients and our technical team, leading workshops, uncovering requirements, and helping clients get the most from our solution. You won’t be writing code, but will have plenty of hands-on opportunity to configure and customise solutions. Your craft is understanding client needs by facilitating structured conversations, asking the right questions, and translating those needs into clear, actionable requirements for clients and colleagues.
What You Will Be Doing
- Leading client workshops to demonstrate iProperty Cloud, walk clients through existing functionality, and facilitate structured conversations that uncover how the product fits their needs.
- Identifying gaps between what the product currently does and what a client needs, and clearly documenting those findings for the wider team.
- Eliciting and capturing requirements through confident, inquisitive engagement—challenging assumptions, digging beneath the surface, and ensuring nothing important gets missed.
- Collaborating with our technical team to define and scope small changes and configurations, translating business needs into clear, well-structured briefs that developers can act on.
- Configuring Dynamics 365 CE/CRM using low-code/no-code tools to tailor solutions to client needs—this is functional configuration work, not pro-code development.
- Supporting clients through onboarding, including functional training, data preparation guidance, testing development and client-specific requirements to make sure they fulfil the project brief, and being a trusted point of contact during delivery.
- Working autonomously on projects, managing your own time and priorities whilst staying aligned with your Project Manager and broader delivery team.
- Keeping up to date with the latest Dynamics 365 CE/CRM features and Power Platform capabilities relevant to our product and clients.
What you need to succeed
Essential
- Strong, proven knowledge of Microsoft Dynamics 365 CE/CRM: you understand the platform deeply and can configure it confidently without needing a developer's help for routine customisation.
- Excellent consultancy and communication skills: lead workshops with confidence, and communicate clearly with both technical and non-technical stakeholders.
- Curiosity and willingness to learn: you proactively seek out answers, ask considered questions and validate your understanding rather than making assumptions.
- Proactive and autonomous: you take ownership of your work, manage your time well, and use your initiative to move things forward.
- Strong analytical thinking: you can listen, synthesise, identify issues, and recommend practical solutions.
- Clear written communication: you can produce well-structured requirement documents, gap analyses, and briefs that others can act on with confidence.
Highly Desirable
- Experience in the UK housing sector: whether that’s working within a housing association, local authority, or for a supplier serving the sector. If you understand the day-to-day realities of housing management, that’s a real advantage.
- Familiarity with Power Platform tools: Power Apps, Power Automate, and Power BI—and how they integrate within a Dynamics 365 solution.
- Experience with Agile/Scrum delivery environments.
- Relevant Microsoft certifications (e.g. MB-210 or equivalent).
A Note on Housing Experience
We recognise that not every great consultant will come with a housing background and that’s absolutely fine. What matters most is how quickly you can build understanding in a new domain by asking thoughtful questions, listening carefully to clients, and respecting their expertise. We’ll support you in learning iProperty Cloud and developing your knowledge.
Working Arrangements
Full-time, permanent UK Remote — with occasional travel to client sites as required. You’ll be set up to work effectively as part of a distributed team, using tools like Microsoft Teams, and collaborative platforms for project delivery.
Why Join Us?
You’ll be joining a growing, forward-looking team that makes a real impact in the housing sector. You will have real ownership of client relationships and delivery, while supported by an experienced project and technical team around you, with plenty of opportunities to develop your skills and expertise. If you are ready to become an expert in a product that makes a real difference to how housing organisations work— we’d love to hear from you!
Dynamics 365 Functional Consultant (UK- Based, Remote) in High Wycombe employer: TechLabs London
Contact Detail:
TechLabs London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 Functional Consultant (UK- Based, Remote) in High Wycombe
✨Tip Number 1
Get to know the company inside out! Research TechLabs London, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your consultancy skills! Think about how you'd lead a workshop or engage with clients. Role-play with a friend or even in front of a mirror to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. Engaging with the community can give you insider tips and might even lead to a referral—bonus points!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at TechLabs London.
We think you need these skills to ace Dynamics 365 Functional Consultant (UK- Based, Remote) in High Wycombe
Some tips for your application 🫡
Show Your Dynamics 365 Knowledge: Make sure to highlight your strong understanding of Microsoft Dynamics 365 CE/CRM in your application. We want to see how you can confidently configure the platform and your experience with it, so don’t hold back!
Communicate Clearly: Since this role involves a lot of client interaction, your written communication skills are key. Use clear, concise language in your application to demonstrate how you can effectively communicate with both technical and non-technical stakeholders.
Be Curious and Proactive: We love candidates who show curiosity and a willingness to learn. In your application, share examples of how you've proactively sought out answers or tackled challenges in the past. This will show us that you're ready to dive into new domains!
Tailor Your Application: Take the time to tailor your application specifically for this role. Mention your relevant experience in the housing sector or familiarity with Power Platform tools if applicable. Applying through our website is the best way to ensure we see your unique fit for the team!
How to prepare for a job interview at TechLabs London
✨Know Your Dynamics 365 Inside Out
Make sure you have a solid understanding of Microsoft Dynamics 365 CE/CRM. Brush up on its features and functionalities, especially those relevant to iProperty Cloud. Being able to discuss how you can configure the platform to meet client needs will show your expertise.
✨Practice Your Consultancy Skills
Since this role involves leading workshops and engaging with clients, practice your communication and consultancy skills. Role-play scenarios where you ask probing questions and facilitate discussions. This will help you feel more confident during the actual interview.
✨Show Your Curiosity
Demonstrate your willingness to learn by preparing thoughtful questions about the company and its products. This shows that you're not just interested in the job, but also in understanding how you can contribute to their mission in the housing sector.
✨Prepare for Real-World Scenarios
Think of examples from your past experiences where you've successfully identified client needs and translated them into actionable requirements. Be ready to share these stories during the interview to illustrate your analytical thinking and problem-solving skills.