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- Tasks: Provide hands-on technical support for web hosting and troubleshoot issues.
- Company: Join a friendly tech team at a well-established hosting provider.
- Benefits: Stable work environment with opportunities for growth and problem-solving.
- Why this job: Perfect for tech enthusiasts who love tackling challenges in a supportive setting.
- Qualifications: 2+ years of Linux experience and strong communication skills required.
- Other info: Entry-level position with full-time hours, Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Technical Support Engineer – Linux Web Hosting. Location: Chorley, Lancashire. Fully onsite. Mon–Fri, 9–5 (non-negotiable).
Open to candidates who already live within a commutable distance of Chorley, Lancashire. Anyone that needs to relocate or requires sponsorship cannot be considered.
We are hiring a hands-on Technical Support Engineer with strong Linux command line experience and practical exposure to web hosting environments. You will join a well-established hosting and cloud services provider and work with a friendly technical team.
What you’ll do
- Provide 1st and 2nd line support for shared hosting, DNS, SSL, email, domains, backups, and websites
- Handle cPanel queries and account migrations
- Monitor servers, troubleshoot issues, and contribute to documentation
- Assist with abuse tickets and basic application-level problems
You’ll need
- Solid, proven Linux experience and command line skills; at least 2 years of experience required
- Good understanding of shared hosting platforms
- Knowledge of DNS, SSL, IPs, email protocols, and basic firewalls
- Confident communicator, able to work independently and in a small team
Bonus skills
- cPanel admin/root level, Bash/PHP/Perl scripting, basic networking, virtualization knowledge
Additional information
This is a great long-term opportunity for someone who enjoys problem-solving and supporting customers in a stable, well-run tech business.
Interested? Apply with your most up-to-date CV.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Technology, Information and Media, IT System Training and Support, IT Services and IT Consulting
Referrals increase your chances of interviewing at TechIT Recruitment. Get notified about new Technical Support Engineer jobs in Chorley, England, United Kingdom.
Note: The content includes other job postings and location mentions that are not part of this role and have been omitted to maintain clarity.
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Technical Support Engineer - Linux | Web Hosting employer: TechIT Recruitment
Contact Detail:
TechIT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Linux | Web Hosting
✨Tip Number 1
Get to know the company! Research their services and culture. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your technical skills! Brush up on your Linux command line knowledge and be ready to demonstrate your problem-solving abilities. You might even get a scenario-based question, so be prepared to think on your feet.
✨Tip Number 3
Show off your communication skills! As a Technical Support Engineer, you’ll need to explain complex issues in simple terms. During the interview, make sure you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining their team!
We think you need these skills to ace Technical Support Engineer - Linux | Web Hosting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Linux command line experience and any relevant web hosting skills. We want to see how your background fits with what we do, so don’t be shy about showcasing your technical prowess!
Show Off Your Communication Skills: As a Technical Support Engineer, you'll need to communicate effectively. Use your application to demonstrate your ability to explain complex concepts clearly. We love confident communicators who can work well in a team or independently!
Be Specific About Your Experience: When detailing your past roles, focus on specific tasks you’ve handled that relate to the job description. Mention your experience with cPanel, DNS, SSL, and any troubleshooting you've done. We’re looking for solid, proven experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at TechIT Recruitment
✨Know Your Linux Inside Out
Make sure you brush up on your Linux command line skills before the interview. Be prepared to discuss your hands-on experience and any specific challenges you've faced in web hosting environments. This will show that you’re not just familiar with Linux, but that you can actually use it effectively.
✨Understand the Basics of Web Hosting
Familiarise yourself with key concepts like shared hosting, DNS, SSL, and email protocols. Being able to explain these terms and how they relate to the role will demonstrate your knowledge and enthusiasm for the position. It’s all about showing you can hit the ground running!
✨Practice Problem-Solving Scenarios
Since this role involves troubleshooting, think of some common issues you might encounter in a technical support role. Prepare to walk through your thought process on how you would resolve these problems. This will highlight your analytical skills and ability to work under pressure.
✨Communicate Clearly and Confidently
As a Technical Support Engineer, you'll need to communicate effectively with both technical and non-technical users. Practice explaining complex concepts in simple terms. This will help you stand out as someone who can bridge the gap between tech and customer needs.