Store Manager in Kingston upon Thames

Store Manager in Kingston upon Thames

Kingston upon Thames Full-Time 30000 - 40000 £ / year (est.) No working from home possible
TechHouse Communications Ltd.

At a Glance

  • Tasks: Lead daily store operations, ensure top-notch customer service, and manage a dynamic team.
  • Company: Join TechHouse, an award-winning tech accessory and repair business with a strong reputation.
  • Benefits: Enjoy competitive pay, career growth, and the chance to work with cutting-edge technology.
  • Other info: Join a supportive team and help shape the future of tech retail.
  • Why this job: Be at the forefront of tech retail and make a real impact in a thriving environment.
  • Qualifications: Experience in managing mobile phone stores and expertise in airtime and insurance policies.

The predicted salary is between 30000 - 40000 £ per year.

TechHouse 2 Ltd. is an award-winning tech accessory and repair business, operating from 15 locations across the UK. TechHouse has become a trusted provider of Smart Home technology, tech gadgets, phone accessories, and reliable repair services. Through its online store, the company offers access to top brands, next-day delivery, and exceptional customer service.

This is a full-time, on-site Store Manager role based in multiple prime locations. The Store Manager will oversee daily store operations, ensuring exemplary customer service, achieving sales targets, and maintaining an organized and efficient workspace.

Responsibilities include:

  • Introduction of Network Airtime and Insurance warranty policies
  • Smooth running of our top-notch repair centres
  • Managing and training staff, in conjunction with our 'train the trainer' team
  • Monitoring inventory levels
  • Implementing sales strategies
  • Resolving customer inquiries
  • Fostering a positive team environment to drive success

The role requires strong leadership and operational skills to ensure the store meets and exceeds expectations.

Qualifications:

  • Have probably managed a mobile phone Network store
  • Must have extensive Airtime selling experience and Insurance policy experience

Store Manager in Kingston upon Thames employer: TechHouse Communications Ltd.

TechHouse 2 Ltd. is an exceptional employer that values its employees by fostering a dynamic and supportive work culture, where innovation and teamwork are at the forefront. With opportunities for professional growth through comprehensive training programmes and a commitment to employee development, you will thrive in a role that not only challenges you but also rewards your contributions. Located in prime areas across the UK, our stores offer a vibrant atmosphere and the chance to be part of a leading tech accessory and repair business that prioritises customer satisfaction and employee well-being.

TechHouse Communications Ltd.

Contact Details:

TechHouse Communications Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Manager in Kingston upon Thames

Tip Number 1

Network with industry professionals! Attend local tech events or join online forums where you can connect with others in the field. This can lead to valuable insights and potential job leads.

Tip Number 2

Show off your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've successfully managed teams or improved store operations in the past.

Tip Number 3

Be proactive! If you see a Store Manager position at TechHouse that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm.

Tip Number 4

Prepare for the interview by researching TechHouse’s products and services. Knowing about our Network Airtime and Insurance Warranty policies will show you're genuinely interested and ready to hit the ground running!

We think you need these skills to ace Store Manager in Kingston upon Thames

Customer Service
Sales Management
Inventory Management
Staff Training
Leadership Skills
Operational Skills
Airtime Selling Experience

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your experience in managing mobile phone stores and any relevant airtime or insurance policy experience. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about tech and customer service. Share specific examples of how you've led teams and achieved sales targets in the past. We love a good story!

Showcase Your Leadership Skills:As a Store Manager, strong leadership is key. In your application, mention any experience you have in training staff or fostering a positive team environment. We want to know how you can inspire and motivate others to succeed!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the TechHouse family!

How to prepare for a job interview at TechHouse Communications Ltd.

Know Your Stuff

Before the interview, make sure you’re well-versed in TechHouse's products and services. Familiarise yourself with their Smart Home technology and repair services, as well as the new Network Airtime and Insurance Warranty offerings. This will show your genuine interest and help you answer questions confidently.

Showcase Your Leadership Skills

As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, trained staff, or resolved conflicts. Highlight how you foster a positive team environment and drive sales.

Customer Service is Key

TechHouse prides itself on exceptional customer service. Be ready to discuss how you've handled customer inquiries and complaints in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Store Manager role. This not only shows your enthusiasm but also helps you gauge if TechHouse is the right fit for you.