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For Companies At a Glance
- Tasks: Lead a major platform transformation and optimise ongoing operations in insurance.
- Company: Join TechHeads, a forward-thinking company revolutionising the insurance industry.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a significant impact on insurance operations while leading innovative projects.
- Qualifications: Strong experience in insurance operations and team leadership required.
- Other info: Dynamic role with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
TechHeads is currently seeking an experienced Insurance Platform Operations Manager to lead a major platform transformation and then take ownership of ongoing BDX (bordereaux) processing operations. This role has two phases:
- Phase 1 – Platform Transformation: Lead the migration of remaining lines of business onto a new Insurance Platform (IP), establish robust BAU processes, and manage the transition from legacy systems.
- Phase 2 – Operational Leadership (BAU): Own, optimise and continuously enhance the BDX processing function — ensuring data accuracy, operational efficiency, strong controls, and maximum return on technology investment.
This is a high-visibility role combining project leadership, operational management, data governance and continuous improvement.
Responsibilities
- Platform Migration & Transition: Lead migration of business lines onto the new IP platform, manage project and operational teams through system transition, ensure appropriate resourcing across systems and people.
- BDX Processing & Data Governance: Oversee mapping and loading of incoming bordereaux into the IP platform, ensure alignment with Master Data standards, liaise with third-party BDX providers to resolve mapping and format issues, own and enhance BDX processing processes and controls (including SOX), act as escalation point for overdue or problematic bordereaux, ensure data validation, quality and accuracy standards are maintained, monitor referral breaches and ensure underwriting/claims validation, maintain accurate trackers and produce MI reporting.
- Operational Leadership & Optimisation: Manage and develop team performance, balancing workload and capability, maximise use of platform tools (e.g. Intrali, AutoRec, data warehouse tools), ensure compliance with FCA, PRA, CBI and internal risk frameworks, coordinate with Finance to ensure reporting and deadline adherence, safeguard data security and operational integrity.
Requirements
- Strong experience in insurance operations within delegated authority environments.
- Experience leading teams in matrix organisations.
- Platform migration or large-scale operational transformation experience.
- Strong understanding of data governance, controls and regulatory frameworks.
- Experience working with Intrali or similar insurance platform/ETL tools.
- Strong operational leadership and team management capability.
- Experience driving continuous improvement (Lean / automation).
- Ability to manage risk, controls and SOX-aligned processes.
- Strong stakeholder management across underwriting, finance, claims and compliance.
- Excellent communication and facilitation skills.
Insurance Platform Operations Manager in Nottingham employer: TechHeads
Contact Detail:
TechHeads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Platform Operations Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their platform transformation goals and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your operational leadership skills during interviews. Be ready to discuss specific examples of how you've led teams through transitions or optimised processes in the past. This will demonstrate your capability to manage the BDX processing function effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Insurance Platform Operations Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Insurance Platform Operations Manager. Highlight your experience in insurance operations and any platform migration projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your operational leadership and continuous improvement initiatives. We love a good story that showcases your achievements!
Showcase Your Team Management Skills: Since this role involves managing teams, make sure to highlight your experience in leading and developing teams. Talk about how you've balanced workloads and maximised team performance in previous roles. We’re all about collaboration here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at TechHeads
✨Know the Platform Inside Out
Before your interview, make sure you understand the new Insurance Platform (IP) and its functionalities. Familiarise yourself with the migration process and the challenges that come with it. This will help you demonstrate your expertise and show that you're ready to lead the transformation.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams through operational changes. Share specific examples of how you've managed project teams during transitions and how you’ve optimised processes in previous roles. This will highlight your capability to take ownership of the BDX processing function.
✨Emphasise Data Governance Knowledge
Since data accuracy and governance are crucial for this role, brush up on your understanding of data standards and regulatory frameworks. Be ready to talk about how you've ensured compliance in past positions and how you would approach data validation in this new role.
✨Prepare for Stakeholder Management Scenarios
Think of examples where you've successfully managed stakeholders across different departments like underwriting, finance, and compliance. Being able to communicate effectively and resolve conflicts is key, so prepare to discuss how you’ve navigated these relationships in your previous roles.