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For Companies At a Glance
- Tasks: Diagnose and repair phones and computers while providing top-notch technical support.
- Company: Join Techfixd Solutions, a leading tech repair company in Edinburgh.
- Benefits: Enjoy a full-time role with opportunities for growth and learning in tech.
- Why this job: Be part of a dynamic team, stay updated on tech trends, and help customers daily.
- Qualifications: Skills in computer repair, troubleshooting, and excellent communication are essential.
- Other info: Entry-level position; relevant certifications and a degree in Computer Science are preferred.
The predicted salary is between 24000 - 36000 £ per year.
This is a full-time, on-site role for a Phone and Computer Repair Technician based in Edinburgh. The Technician will be responsible for diagnosing and repairing phone and computer issues, providing technical support, troubleshooting hardware and software problems, and maintaining desktop computers. The Technician will also be required to provide excellent customer service, maintain records of repairs, and stay updated on the latest technology trends.
Qualifications:
- Skills in Computer Repair and Desktop Computers
- Experience in Troubleshooting and providing Technical Support
- Knowledge of Computer Science
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Relevant certifications in phone and computer repair are a plus
- Bachelor's degree in Computer Science or related field is preferred
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Phone and Computer Repair Technician employer: Techfixd Solutions Limited
Contact Detail:
Techfixd Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phone and Computer Repair Technician
✨Tip Number 1
Familiarise yourself with the latest phone and computer repair techniques. Stay updated on current technology trends and common issues that users face, as this knowledge will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills. Since the role involves direct interaction with clients, being able to communicate effectively and handle customer queries with patience will be crucial.
✨Tip Number 3
Network with professionals in the tech repair industry. Attend local tech meetups or online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 4
Consider obtaining relevant certifications if you haven't already. Certifications in phone and computer repair can enhance your credibility and show potential employers that you're serious about your career in tech.
We think you need these skills to ace Phone and Computer Repair Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in phone and computer repair. Include specific examples of troubleshooting and technical support you've provided, as well as any certifications you hold.
Craft a Strong Cover Letter: In your cover letter, express your passion for technology and customer service. Mention how your skills align with the job requirements and provide examples of how you've successfully solved problems in previous roles.
Showcase Your Technical Skills: List your technical skills clearly, focusing on those that are most relevant to the role. Highlight your knowledge of hardware and software troubleshooting, as well as any experience with maintaining desktop computers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technician role.
How to prepare for a job interview at Techfixd Solutions Limited
✨Show Off Your Technical Skills
Be prepared to discuss your experience with diagnosing and repairing phones and computers. Bring examples of past repairs or troubleshooting scenarios you've handled, as this will demonstrate your hands-on skills and knowledge in the field.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. This will help you convey your ideas effectively during the interview and show that you can provide great customer service.
✨Stay Updated on Technology Trends
Research the latest technology trends and advancements in phone and computer repair. Being knowledgeable about current developments will impress the interviewers and show your commitment to staying relevant in the industry.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific examples where you've successfully solved technical problems. Highlight your attention to detail and how you approach troubleshooting, as this will showcase your problem-solving skills that are crucial for the role.
