Techfellow Limited, an established investment firm, seeks an IT Service Desk Manager to oversee its London-based global support function. This hands-on leadership role combines technical excellence with people management to deliver reliable IT services across major financial centres.
You will drive daily service delivery, coach engineers and apprentices, govern escalation procedures, and push improvements to ticketing, SLAs and knowledge management while staying hands-on with Windows, M365, AD,
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Global IT Service Desk Lead — Finance Tech & Operations in London employer: Techfellow Limited
Techfellow Limited is an exceptional employer that fosters a collaborative and innovative work culture, ideal for systems engineers looking to make a significant impact in the tech industry. With a strong focus on employee growth, we offer continuous learning opportunities and the chance to work with cutting-edge technologies in a hybrid environment, allowing for a balanced work-life dynamic. Located in London, our firm not only provides competitive benefits but also encourages a culture of creativity and excellence, making it a rewarding place to advance your career.
