TechEdge Commercial Account Manager – UK

We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.

TechEdge is a leading global media software company and part of Fifty5Blue. Operating across more than 70 markets, TechEdge provides advanced media analytics and audience measurement solutions to broadcasters, streaming platforms, agencies, advertisers and media owners worldwide. Our software enables clients to analyse media consumption, campaign effectiveness and audience behaviour across linear TV, streaming, digital and cross-platform environments. We work with some of the world’s leading media and advertising organisations including broadcasters, platforms, agencies and global brands.

We are looking for a commercially minded Account Manager to help manage and grow TechEdge’s UK client portfolio. This role is focused primarily on developing and expanding relationships within existing customer accounts, identifying commercial growth opportunities, and ensuring clients continue to realise value from TechEdge’s software solutions. You will work closely with Customer Success, Product and Global Commercial teams to support long-term client retention, account growth and strategic partnership development. Alongside account growth responsibilities, the role will also involve identifying selected new business opportunities within the UK market and some prospecting. This is an excellent opportunity for someone who combines strong relationship management skills with consultative SaaS sales experience and enjoys working in a collaborative, international environment.

Key Responsibilities

• Manage and develop relationships across a portfolio of UK client accounts.
• Build and manage trusted client relationships acting as primary commercial contact. Proactively reaching out and meeting clients to deepen engagement.
• Develop a strong understanding of client objectives, priorities and business challenges.
• Create and execute account plans focused on retention, expansion and long term value creation.
• Identify and drive upsell and cross-sell opportunities across TechEdge’s software portfolio.
• Demonstrate new and existing TechEdge products & solutions to clients.
• Run proactive account governance (e.g., EBRs/QBRs).
• Act as a SME in UK TV & audience measurement, staying close to market trends and competitive landscape.

Commercial Development

• Identify new revenue opportunities with prospective client organisations.
• Lead consultative commercial conversations to uncover client needs and business opportunities.
• Manage the sales process from discovery through to proposal and commercial close using a consultative, relationship-driven approach.
• Lead renewals and contract discussions end to end.
• Maintain account activity and pipeline management within the CRM system.
• Provide regular internal updates on commercial opportunities, account development and revenue risks.

Collaboration & Client Experience

• Partner closely with Customer Success teams to support stronger customer outcomes and long-term account health.
• Collaborate with Product, Research and Global Commercial teams to align client needs with product capabilities.
• Act as a voice of the customer internally by sharing market feedback and client insight and product feedback.
• Represent TechEdge at client meetings, presentations, workshops and industry events.

Profile/Skills

• 4+ years’ experience in Account Management, Commercial Account Management or SaaS client-facing commercial roles.
• Proven experience managing and growing existing customer accounts.
• Demonstrated commercial track record, retaining revenue, identifying expansion opportunities and supporting commercial growth.
• Some experience with lead generation and proactive outreach.
• Experience working within SaaS, media technology, adtech, martech or data-driven businesses an advantage.
• Experience managing complex multiple stakeholder relationships within enterprise or mid-market environments.
• Confident actively using CRM systems and with pipeline management.

Key Skills & Attributes

• Strong relationship-building and communication skills.
• Desire to understand and solve client problems.
• Commercially driven with a consultative approach to client engagement.
• Confident presenting software solutions and value based selling.
• Organised and proactive, with the ability to manage multiple accounts and priorities independently.
• Collaborative mindset and comfortable working cross-functionally within international teams.
• Technically curious and quick to learn with ability to understand and match customer needs and product capabilities.
• Interest in media, advertising, audience measurement or analytics environments.
• Proficient working with CRM systems, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products.

Desirable attributes

• Existing knowledge of the UK media, advertising or broadcast ecosystem.
• Experience with audience measurement, media analytics or advertising effectiveness solutions.
• Existing industry relationships or network.

Why Join TechEdge?

• Join a recognised global leader in media software and analytics.
• Work with some of the world’s largest broadcasters, agencies and advertisers.
• Be part of an international and collaborative organisation.
• Opportunity to contribute to the continued growth of the UK market.
• Hybrid working environment with long-term career development opportunities.
• Comprehensive onboarding and product training provided.

We recognise not every candidate will meet every requirement listed above. If you believe you are a strong fit for the role we would still love to hear from you.