We are seeking a technically strong, commercially aware Product Engineer to support the development, positioning, and performance of our product portfolio.
This role combines hands-on technical engagement with R&D, product management responsibilities, and strong customer interaction. The Product Engineer will play a key role in ensuring that real-world customer insight, technical feasibility, and commercial considerations are aligned throughout the product lifecycle.
Working closely with R&D, Sales, and customers, the Product Engineer will contribute to product definition, technical evaluation, and lifecycle decisions, while also supporting pricing, margins, and supplier considerations.
This is an outward-facing role requiring excellent customer service skills, strong communication, resilience, and the ability to balance customer needs with technical performance and commercial viability.
Key Responsibilities
Technical & R&D Product Engineering
• Develop and maintain a strong understanding of the electronics and
embedded systems underpinning company products.
• Work closely with R&D to support: technical design reviews, prototype testing,
validation, performance assessment and investigation of technical issues
arising from customer feedback.
• Provide technical input into product decisions, ensuring feasibility,
performance, quality, and risk are clearly understood.
• Assist with documentation covering:
• Product performance, limitations, and operating constraints
• Application guidance for customers and sales use
• Test and validation outcomes
• Support compliance and validation activities linked to market access
Product Definition & Lifecycle Support
• Support early-stage product definition through:
o Market and application needs analysis
o Use case development
o High-level technical and commercial requirements
• Translate customer and market needs into clear, structured inputs for R&D.
• Contribute to product lifecycle decisions, including:
- Enhancements and variants
- Cost-reduction initiatives
- End-of-life and replacement planning
insight.
Customer Insight & Product Discovery
• Gather and analyse customer feedback from sales interactions, customer meetings, and ongoing product use.
• Build a strong understanding of customer applications, use cases, pain points, and unmet needs.
• Capture and share customer insight to inform product improvements, new product concepts, and roadmap decisions.
• Translate customer feedback into actionable input for product and engineering teams.
• Support customer-led problem identification and validation activities.
Market & Competitor Analysis
• Analyse competitor products, including features, performance, pricing, and value positioning.
• Monitor market trends, emerging technologies, regulations, and industry developments.
• Provide clear insights to support new product development, roadmap planning, and go-to-market activity.
• Identify portfolio gaps, differentiation opportunities, and technical or commercial risks.
Commercial, Pricing & Supplier Awareness
• Support analysis of pricing structures, margins, and product cost drivers.
• Assist in maintaining and reviewing price lists to ensure market and margin alignment.
• Work with Procurement and Operations to assess alternative suppliers, components, and cost–performance trade-offs.
• Contribute to discussions around product commercial viability alongside technical performance.
• Build awareness of how technical and product decisions impact revenue, margin, and competitiveness.
Sales & Customer Support
• Support Sales and Marketing with:
o Application-level product guidance
o Technical input and clarification
o Product positioning and comparison support
• Help prepare customer-facing materials such as presentations, product summaries, and proposal or tender input.
• Participate in customer meetings, demonstrations, and trade events where appropriate.
• Represent the product and the company professionally with a strong customer focus.
• Undertake any other reasonable duties as required by the CCO or senior management, consistent with the nature of the role.
Education & Experience
Essential
• STEM background.
• Familiarity with electronics, embedded systems
• Interest in product development, customer needs, and commercial decision-making.
Desirable
• Exposure to product management, market research, or commercial projects.
• Basic awareness of pricing, margins, or cost of goods.
• Familiarity with industrial technology markets.
Core Competencies
• Technical Credibility: Hands-on. Able to use test equipment confidently and engage with R&D to understand product performance trade-offs.
• Customer Focus: Provides professional, responsive customer support.
• Commercial Awareness: Understands the impact of pricing, costs, and margins.
• Analytical: Turns information into clear, actionable insight.
• Communication: Engages effectively with technical and non-technical audiences.
• Initiative & Curiosity: Proactively explores opportunities for product and process improvement.
• Collaboration: Works effectively across technical and commercial teams.
• Ability to analyse information and present it clearly.
• Strong written and verbal communication skills.
• Confident and professional when engaging with customers and internal teams.
Health & Safety
• Always work safely and maintain a safe working environment.
• Report health and safety concerns in line with company procedures.
How to Apply
If this sounds like you and you’re excited by the opportunity, please click Apply Now to submit your application.
