TechByte Talent Ltd in Central London is seeking a Head of Support Services to lead and develop the Support, Onsite and Problem Management teams. You will drive core service performance, process enhancements and reporting to senior leadership, balancing client outcomes with internal capability.
The role demands 5+ years in a senior leadership capacity, strong Microsoft 365/Azure/AD expertise, and a proactive approach to automation and ITIL governance in a regulated client environment.
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Head of IT Support & Service Delivery employer: TechByte Talent Ltd
As a leading player in the fintech sector, our company offers an exceptional work environment that fosters innovation and collaboration. We prioritise employee growth through continuous learning opportunities and a supportive culture that values diverse perspectives. Located in a vibrant city, we provide competitive benefits and a dynamic atmosphere where your contributions directly impact our success.