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- Tasks: Lead weekly reviews, manage metrics, and ensure team alignment.
- Company: Join TechBiz Global, a leader in innovative recruitment services.
- Benefits: Enjoy a dynamic work environment with growth opportunities and flexible arrangements.
- Why this job: Be part of a cutting-edge team driving impactful projects in tech.
- Qualifications: 5+ years in engineering operations; experience in B2B, SaaS, or fintech required.
- Other info: Ideal for detail-oriented individuals with a strong ops background.
The predicted salary is between 54000 - 84000 £ per year.
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At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Chief of Staff to join one of our clients \’ teams. If you\’re looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Responsibilities :
Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality
Implement consistent Sprint reporting, burndown analytics, and capacity planning
Partner with the Internal Auditor to extract time vs output metrics
Manage incident postmortems and root-cause follow-ups
Enforce SLA agreements across teams: engineering, QA, product
Drive alignment with company-wide OKRs and ensure tracking discipline
Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)
Track hiring/firing gaps, ensure performance reviews are run on time
Create repeatable ops templates for all engineering rituals
5+ years in engineering operations / Chief of Staff role
Experience in a B2B , SaaS or fintech environment
Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor
Hyper-detailed, high-ownership, zero tolerance for ambiguity
Fluent in Jira/Confluence, GitLab metrics, Google Sheets, and dashboards
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Chief of Staff employer: TechBiz Global GmbH
Contact Detail:
TechBiz Global GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff
✨Tip Number 1
Network with professionals in the engineering operations field, especially those who have experience in B2B, SaaS, or fintech environments. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the SAFe 6.0 framework and its implementation in agile environments. Understanding this methodology will not only help you in interviews but also demonstrate your commitment to effective project management.
✨Tip Number 3
Brush up on your skills with tools like Jira, Confluence, and Google Sheets. Being proficient in these platforms is crucial for the Chief of Staff role, and showcasing your expertise can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with performance reviews and operational metrics. Be ready to share specific examples of how you've driven alignment with company-wide objectives and improved team performance in previous roles.
We think you need these skills to ace Chief of Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering operations and any previous roles as a Chief of Staff. Emphasise your familiarity with B2B, SaaS, or fintech environments, and showcase your operational background.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your experience with Sprint reporting, capacity planning, and managing incident postmortems to demonstrate your fit for the role.
Highlight Key Skills: In your application, emphasise your proficiency in tools like Jira, Confluence, and Google Sheets. Provide examples of how you've used these tools to drive alignment with company-wide OKRs and improve operational efficiency.
Showcase Leadership Experience: Detail any leadership roles you've held, particularly those involving cross-functional teams. Highlight your ability to enforce SLA agreements and manage performance reviews, as these are crucial for the Chief of Staff position.
How to prepare for a job interview at TechBiz Global GmbH
✨Understand the Role Thoroughly
Make sure you have a deep understanding of the Chief of Staff role and its responsibilities. Familiarise yourself with the specific tasks mentioned in the job description, such as managing incident postmortems and enforcing SLA agreements. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in engineering operations or similar roles. Highlight any relevant work in B2B, SaaS, or fintech environments, and be ready to share examples of how you've successfully managed projects or teams. This will help the interviewers see how your background aligns with their needs.
✨Demonstrate Analytical Skills
Since the role involves tracking metrics and reporting, be prepared to discuss your analytical skills. Bring examples of how you've used tools like Jira, Confluence, or Google Sheets to monitor performance and drive improvements. This will show that you can handle the data-driven aspects of the job effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's current challenges, team dynamics, or how they measure success in the Chief of Staff role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
