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- Tasks: Lead weekly reviews, manage metrics, and ensure team alignment.
- Company: Join TechBiz Global, a leader in innovative recruitment services.
- Benefits: Enjoy a dynamic work environment with growth opportunities and flexible arrangements.
- Why this job: Be part of a cutting-edge team driving impactful projects in tech.
- Qualifications: 5+ years in engineering operations; experience in B2B, SaaS, or fintech required.
- Other info: Ideal for detail-oriented individuals with a strong ops background.
The predicted salary is between 54000 - 84000 £ per year.
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At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Chief of Staff to join one of our clients \’ teams. If you\’re looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Responsibilities :
Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality
Implement consistent Sprint reporting, burndown analytics, and capacity planning
Partner with the Internal Auditor to extract time vs output metrics
Manage incident postmortems and root-cause follow-ups
Enforce SLA agreements across teams: engineering, QA, product
Drive alignment with company-wide OKRs and ensure tracking discipline
Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)
Track hiring/firing gaps, ensure performance reviews are run on time
Create repeatable ops templates for all engineering rituals
5+ years in engineering operations / Chief of Staff role
Experience in a B2B , SaaS or fintech environment
Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor
Hyper-detailed, high-ownership, zero tolerance for ambiguity
Fluent in Jira/Confluence, GitLab metrics, Google Sheets, and dashboards
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Chief of Staff employer: TechBiz Global GmbH
Contact Detail:
TechBiz Global GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff
✨Tip Number 1
Network with professionals in the engineering operations field, especially those who have experience in B2B, SaaS, or fintech environments. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with SAFe 6.0 cycles and agile methodologies, as these are crucial for the Chief of Staff role. Consider joining online courses or workshops that focus on agile project management to enhance your understanding.
✨Tip Number 3
Demonstrate your analytical skills by preparing examples of how you've used metrics and data to drive decisions in previous roles. Be ready to discuss specific instances where you implemented reporting or capacity planning successfully.
✨Tip Number 4
Showcase your leadership abilities by discussing your experience in managing teams and driving alignment with company-wide objectives. Prepare to share how you've enforced SLAs and improved operational efficiency in past positions.
We think you need these skills to ace Chief of Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering operations and any previous roles as a Chief of Staff. Emphasise your familiarity with B2B, SaaS, or fintech environments, and showcase your operational background.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss your experience with sprint reporting, capacity planning, and how you've driven alignment with company-wide OKRs in past roles.
Showcase Relevant Skills: In your application, clearly outline your proficiency in tools like Jira, Confluence, and Google Sheets. Provide examples of how you've used these tools to manage projects and improve operational efficiency.
Highlight Leadership Experience: Since the role requires high ownership and detail orientation, include examples of how you've led teams or projects in the past. Mention any experience with incident postmortems and performance reviews to demonstrate your leadership capabilities.
How to prepare for a job interview at TechBiz Global GmbH
✨Understand the Role Thoroughly
Make sure you have a deep understanding of the Chief of Staff role and its responsibilities. Familiarise yourself with the specific tasks mentioned in the job description, such as managing incident postmortems and enforcing SLA agreements.
✨Showcase Your Experience
Prepare to discuss your previous experience in engineering operations or similar roles. Highlight any relevant work in B2B, SaaS, or fintech environments, and be ready to share examples of how you've driven alignment with company-wide OKRs.
✨Demonstrate Analytical Skills
Since the role involves metrics and analytics, be prepared to discuss how you've used tools like Jira, Confluence, and Google Sheets in past positions. Bring examples of how you've implemented reporting and capacity planning effectively.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's culture and operations. Inquire about their current challenges in engineering operations or how they measure success in the Chief of Staff role.
