At a Glance
- Tasks: Provide onsite technical support and troubleshoot issues for Apple devices.
- Company: Join a dynamic team in a vibrant London office.
- Benefits: Gain hands-on experience and develop your tech skills in a supportive environment.
- Other info: Work in a collaborative atmosphere with opportunities for growth.
- Why this job: Be the go-to person for tech support and enhance user experiences daily.
- Qualifications: Strong knowledge of macOS and iOS, plus great communication skills.
The predicted salary is between 30000 - 40000 £ per year.
- We are looking for a
- Support
- Specialist
Location: London (Battersea Office – 5 days per week onsite) As a Support Specialist, you will provide onsite technical support to employees and contractors, ensuring a high-quality end-user experience across Apple devices and workplace technologies.
You will be responsible for troubleshooting hardware and software issues, managing incidents through the IT service management process, and delivering professional, customer-focused support.
This role requires strong technical knowledge of mac OS and i OS environments, excellent communication skills, and the ability to work independently while collaborating with wider support teams.
Your Profile Essential Skills
We think you need these skills to ace Support Specialist
Technical Support
macOS
iOS
Troubleshooting
Incident Management
Customer Service
Communication Skills
