At a Glance
- Tasks: Lead network transformation projects and ensure seamless service readiness.
- Company: Join Techaxis, a top talent firm in the tech industry.
- Benefits: Hybrid work model, competitive salary, and career growth opportunities.
- Other info: Diverse and inclusive workplace with a focus on equal opportunities.
- Why this job: Make a real impact on large-scale network migrations and transformations.
- Qualifications: 15+ years in IT Infrastructure with strong network engineering background.
The predicted salary is between 70000 - 90000 £ per year.
The Service Readiness & Cutover Lead is responsible for planning, governing, and executing end-to-end service readiness activities for large-scale network transformation programmes. This role combines senior project management capability with deep network engineering expertise to ensure seamless migration from legacy environments to a modern network, with minimal disruption and a controlled handover into Service Management.
Location: UK, Bristol (hybrid)
Key Responsibilities
- Own and deliver the Warrant & Hypercare strategy for network migrations (sites/buildings).
- Create and maintain a detailed warrant and Hypercare Plan, including:
- Tasks, dependencies, milestones, risks, and gating criteria.
- Entry/Exit criteria for warranty, Hypercare and BAU handover.
- Define, implement, and operate warranty & Hypercare phase governance, decision points, acceptance criteria, and reporting aligned to programme governance.
- Ensure all service, operational, and technical prerequisites are met before BAU approval.
- Define and agree handover artefacts to Service Management (Runbooks, SOPs, CMDB updates, support models).
- Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge).
- Work closely with SIAM/Service Operations teams to ensure a smooth transition into BAU.
- Support Operational Acceptance Testing (OAT) sign-off for network services.
- Act as a central coordination point between:
- Network engineering teams
- Service Management / SIAM
- Test & Assurance teams
- Multiple third-party suppliers and client stakeholders
- Lead operational readiness checkpoints, and go/no-go governance.
- Provide structured status reporting, RAID management, and executive updates.
- Own and manage Service Readiness & Cutover risks within the programme RAID.
- Ensure traceability between requirements, testing, cutover, and service acceptance.
- Drive continuous improvement of readiness and cutover processes across waves/buildings.
- Ensure compliance with security, operational, and regulatory requirements.
Required Experience
- 15+ years’ experience in IT Infrastructure or Network programmes.
- Strong background as a Network Engineer before moving into programme / transition roles.
- Proven experience managing Service Readiness, Cutover, and Transition for:
- Network migrations
- Campus/building migrations
- Large enterprise or public-sector environments.
- Strong understanding of ITSM / Service Transition principles.
- Hands-on experience with:
- Enterprise LAN/WAN & WiFi networks, routing and switching.
- Firewalls & network security
- SDWAN and WAN transition
- Experience running cutover bridges, hyper care, and early life support.
- Strong stakeholder management and supplier coordination skills.
Desirable
- Experience working within SIAM environments.
- Experience across public sector or higher education networks.
- Familiarity with ITSM tools (e.g., ServiceNow, BMC Helix).
- Exposure to structured testing approaches (SVT, OAT, UAT).
- PRINCE2 / PMP / Agile PM certification.
- ITIL v4 certification.
- Network certifications (e.g., CCNP, CCIE, equivalent).
Service Readiness & Cutover Lead (Network Engineering) in Newport employer: Techaxis, Inc
Techaxis is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Bristol. With a strong commitment to employee growth, we provide ample opportunities for professional development and advancement within the technology sector. Our hybrid work model ensures flexibility, while our dedication to diversity and inclusion creates a supportive environment where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Service Readiness & Cutover Lead (Network Engineering) in Newport
✨Tip Number 1
Network with industry professionals! Reach out to your connections on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to service readiness and network engineering. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your past projects in network migrations and service management. This will give you an edge and demonstrate your hands-on experience to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes put you ahead of the competition. Let’s get you that Service Readiness & Cutover Lead role!
We think you need these skills to ace Service Readiness & Cutover Lead (Network Engineering) in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience in network engineering and service readiness. Use keywords from the job description to show that you understand what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of your past experiences that align with the responsibilities of the Service Readiness & Cutover Lead role. Let us see your passion for network transformation!
Showcase Your Project Management Skills:Since this role combines project management with technical expertise, be sure to highlight any relevant certifications or experiences. We want to know how you've successfully managed similar projects in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Techaxis, Inc
✨Know Your Stuff
Make sure you brush up on your network engineering knowledge, especially around LAN/WAN, firewalls, and SDWAN. Be ready to discuss your past experiences with network migrations and how you've handled service readiness and cutover in previous roles.
✨Master the Governance Game
Familiarise yourself with governance processes related to service readiness and hypercare management. Be prepared to explain how you would create and maintain a detailed warrant and hypercare plan, including risks and milestones, as this will show your understanding of the role's requirements.
✨Stakeholder Savvy
Highlight your experience in managing stakeholders and coordinating with multiple teams. Think of examples where you successfully navigated complex relationships between network engineering teams, service management, and third-party suppliers, as this is crucial for the position.
✨Show Continuous Improvement Mindset
Be ready to discuss how you've driven continuous improvement in past projects. Share specific examples of how you've enhanced readiness and cutover processes, as this will demonstrate your proactive approach and commitment to excellence in service delivery.
