Mendix - Support Engineer/ Admin

Mendix - Support Engineer/ Admin

Full-Time 40000 - 50000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support and maintain Mendix Private Platforms in Azure, ensuring stability and security.
  • Company: Join a dynamic tech company in Derby with a hybrid work model.
  • Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
  • Other info: Collaborate with IT teams and enhance your career in a supportive environment.
  • Why this job: Be part of innovative projects that make a real difference in enterprise environments.
  • Qualifications: Experience with Mendix PMP and strong skills in Azure and Kubernetes.

The predicted salary is between 40000 - 50000 € per year.

We are looking for a Mendix Private Platform (PMP) Admin Engineer/ Support Engineer.

Location: Derby, United Kingdom (hybrid)

As a Mendix Private Platform (PMP) Support Engineer, you will be responsible for the operational stability, availability, and security of Mendix Private Platforms running in enterprise Azure environments. You will work closely with infrastructure, security, and application stakeholders to resolve incidents, manage platform changes, and ensure compliance with enterprise standards, while supporting business critical applications.

Key responsibilities:

  • Operate, support, and maintain Mendix Private Platform (PMP) environments hosted on Microsoft Azure.
  • Manage and control container images, including secure ingestion through Azure Container Registry (ACR).
  • Perform Mendix platform upgrades aligned with official releases, including manual service updates where required.
  • Monitor, assess, and remediate Microsoft Defender for Cloud (Azure Defender) findings.
  • Support Azure Policy compliance and implementation of security controls.
  • Diagnose and resolve platform level incidents, service disruptions, and operational issues.
  • Log, track, and manage support cases with Mendix for platform related issues.
  • Provide operational support during Disaster Recovery (DR) scenarios, including service restoration activities.
  • Execute on-demand infrastructure changes such as scaling, configuration updates, and networking modifications.
  • Collaborate closely with internal IT teams and external technology partners.

Your Profile:

  • Hands-on experience supporting Mendix Private Platform (PMP) environments.
  • Mendix PMP accreditation or formal Mendix platform training.
  • Strong experience supporting Kubernetes based platforms.
  • Practical experience with Microsoft Azure, including: Azure Container Registry (ACR), Microsoft Defender for Cloud, and Azure Policy and compliance controls.
  • Experience supporting platforms within regulated or security constrained environments.
  • Strong troubleshooting, incident management, and root cause analysis skills.
  • Experience supporting production grade, enterprise scale platforms.
  • Clear and effective communication with platform, infrastructure, and security stakeholders.

Desirable skills/knowledge/experience:

  • ITIL-aligned support experience across Incident, Problem, and Change Management.
  • Disaster Recovery support experience for containerised platforms.
  • Previous experience supporting low code or PaaS platforms.
  • Experience working in rotational or on call support models.
  • Exposure to PLM or MES platforms.

Mendix - Support Engineer/ Admin employer: Techaxis, Inc

Join our dynamic team in Derby, where we prioritise innovation and collaboration in a hybrid work environment. As a Mendix Support Engineer, you'll benefit from a culture that fosters professional growth and development, alongside competitive remuneration and comprehensive benefits. We are committed to providing our employees with the tools and support they need to thrive in their roles while contributing to meaningful projects that impact our clients positively.

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Contact Detail:

Techaxis, Inc Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Mendix - Support Engineer/ Admin

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work with Mendix or Azure. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! If you’ve got hands-on experience with Mendix or Azure, consider creating a portfolio or a GitHub repo showcasing your projects. This can really set you apart from other candidates when you’re chatting with potential employers.

Tip Number 3

Prepare for those interviews! Brush up on common technical questions related to Mendix and Azure. Practice explaining your past experiences clearly and confidently, focusing on how you’ve tackled challenges in regulated environments.

Tip Number 4

Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining us. It shows initiative and gives you a better chance of landing that dream role as a Support Engineer.

We think you need these skills to ace Mendix - Support Engineer/ Admin

Mendix Private Platform (PMP) Support
Microsoft Azure
Azure Container Registry (ACR)
Microsoft Defender for Cloud
Azure Policy Compliance
Kubernetes
Incident Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Mendix Support Engineer role. Highlight your hands-on experience with Mendix Private Platforms and any relevant Azure skills. We want to see how your background fits perfectly with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Don’t forget to mention your experience in regulated environments and your troubleshooting prowess.

Showcase Relevant Experience:When filling out your application, be sure to showcase your experience with Kubernetes and Azure. We love seeing specific examples of how you've managed platform changes or resolved incidents in the past. It helps us picture you in the role!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!

How to prepare for a job interview at Techaxis, Inc

Know Your Mendix Inside Out

Make sure you brush up on your Mendix Private Platform knowledge. Familiarise yourself with its features, functionalities, and common issues. Being able to discuss specific scenarios where you've successfully supported or managed Mendix environments will show your expertise.

Show Off Your Azure Skills

Since the role involves working with Microsoft Azure, be prepared to talk about your experience with Azure Container Registry, Microsoft Defender for Cloud, and compliance controls. Have examples ready that demonstrate how you've navigated challenges in these areas.

Communicate Clearly

Effective communication is key, especially when collaborating with various stakeholders. Practice explaining technical concepts in simple terms. This will help you convey your ideas clearly during the interview and show that you can bridge the gap between technical and non-technical teams.

Prepare for Scenario-Based Questions

Expect questions that ask you to solve hypothetical problems related to platform incidents or service disruptions. Think through your past experiences and be ready to outline your thought process, actions taken, and the outcomes. This will highlight your troubleshooting and incident management skills.