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- Tasks: Lead service delivery and customer onboarding in a dynamic tech environment.
- Company: Innovative technology firm based in Greater London.
- Benefits: 25 days leave, private medical insurance, and professional training support.
- Why this job: Combine your technical skills with customer service to make a real difference.
- Qualifications: Experience in managed services and strong organisational skills required.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
A technology firm in Greater London is looking for a Technical Service Delivery Manager to oversee service delivery and customer onboarding. This role requires proven experience within managed services, strong organizational skills, and the ability to communicate effectively with all stakeholders. Successful candidates will ensure SLAs are met, and customer relationships are fostered.
The company offers 25 days leave, private medical insurance, and support for professional training. Ideal for someone passionate about combining technical leadership with dedicated customer service.
Tech Service Delivery Leader - Onboarding & ITIL employer: Techary
Contact Detail:
Techary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Service Delivery Leader - Onboarding & ITIL
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in service delivery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to service delivery and customer onboarding. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed projects or met SLAs in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Tech Service Delivery Leader - Onboarding & ITIL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managed services and service delivery. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational prowess and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech service delivery and how you can foster strong customer relationships. Let us know what excites you about this role!
Showcase Relevant Experience: When filling out your application, focus on your previous roles that relate to onboarding and ITIL practices. We love seeing concrete examples of how you've met SLAs and improved service delivery in past positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Techary
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to service delivery and ITIL practices. Be ready to discuss specific examples from your past experiences where you've successfully managed services or improved onboarding processes.
✨Showcase Your Organisational Skills
Prepare to share how you’ve effectively organised projects or teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to meet SLAs and manage multiple stakeholders.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Think about how you can demonstrate your communication skills through examples of how you've built strong customer relationships.
✨Express Your Passion for Customer Service
Be prepared to discuss why you’re passionate about combining technical leadership with customer service. Share stories that illustrate your commitment to enhancing customer experiences and how you’ve gone above and beyond in previous roles.
