At a Glance
- Tasks: Drive execution excellence for web and mobile app delivery across Canada and Europe.
- Company: Join a well-known global brand in the eCommerce and QSR space.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Be at the forefront of digital innovation and make a real impact on global projects.
- Qualifications: 5+ years in Delivery Management or Scrum Master roles with Agile experience.
The predicted salary is between 59576 - 70089 £ per year.
Junior Delivery Manager (Web & App) required by a well-known and iconic global brand in the eCommerce, QSR environment. OUTSIDE IR35.
Role Overview
They are seeking a Delivery Manager to drive execution excellence across their global digital platform, supporting web and mobile app experiences in Canada and Europe. This role is responsible for end-to-end delivery execution across the Canada and Europe teams, ensuring that product strategy is translated into high-quality, predictable delivery outcomes. You will operate at the centre of planning, execution, and coordination, managing dependencies across markets, teams, and platforms.
Core Competencies
- Execution Excellence: Drives predictability, accountability, and delivery quality.
- Structured Thinking: Breaks down complex initiatives into actionable plans.
- Risk Management: Anticipates and mitigates delivery risks early.
Key Responsibilities
- Intake & Discovery
- Ensure all market requests, bugs, and technical needs are captured and brought into intake.
- Coordinate cross-functional participation in discovery to ensure delivery readiness.
- Develop a clear understanding of scope, milestones, and delivery objectives across markets.
- Identify early cross-market dependencies, risks, and sequencing considerations.
- PI Planning & Roadmap Readiness
- Before PI Planning: Lead capacity planning for both squads, balancing priorities across Canada and Europe.
- Partner with Product, Design, and Engineering to align dependencies and establish interlocks.
- Establish and maintain planning boards, timelines, and delivery artifacts.
- During PI Planning: Ensure both squads produce high-quality execution plans, sprint sequencing, and commitments.
- Drive structured discussions across squads to surface cross-market dependencies, risks and mitigations, and trade-offs and sequencing.
- Advocate for realistic commitments grounded in team capacity and complexity.
- After PI Planning: Manage and maintain PI tracking across both squads.
- Track commitments, risks, and progress across Canada and Europe delivery workstreams.
- Ensure alignment between global roadmap commitments and local execution.
- Execution & Sprint Delivery
- Own day-to-day delivery execution.
- Maintain and evolve timelines and milestones as work shifts.
- Proactively identify, elevate, and resolve risks, blockers, and dependencies.
- Ensure backlog health and readiness for upcoming sprints.
- Partner with Product to ensure clear, actionable user stories and acceptance criteria.
- Agile Operations & Ceremonies
- Facilitate Agile ceremonies across both squads: Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews & Retrospectives.
- Drive strong team accountability and delivery discipline.
- Support teams in continuous improvement and iteration of ways of working.
- Post-Launch & Operational Excellence
- Coordinate knowledge transfer and enablement post-release.
- Ensure a balance between feature delivery and operational support (e.g., bugs, production issues).
- Track and analyse delivery metrics (e.g., velocity, predictability, throughput).
Qualifications
Required:
- 5+ years experience in Delivery Management, Program Management, or Scrum Master roles.
- Proven experience leading Agile/Scrum delivery in digital product environments (web and app).
- Strong experience in PI Planning/scaled Agile frameworks.
- Demonstrated ability to manage cross-team dependencies and global stakeholders.
Preferred:
- Experience in eCommerce or fast casual/QSR environments.
- Experience with global or multi-market delivery models.
- Familiarity with tools such as Jira, JPD, Confluence, or similar delivery tooling.
- Strong analytical mindset with experience using delivery metrics to improve outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Delivery Manager in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Tech4 are looking for when hiring for a Junior Delivery Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Tech4 for the Junior Delivery Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Tech4 as a Junior Delivery Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Tech4’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Junior Delivery Manager.
We think you need these skills to ace Junior Delivery Manager in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Tech4, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Tech4's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Tech4. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Tech4
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Tech4 uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Tech4. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
