Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide face-to-face and remote IT support to users while tackling exciting projects.
- Company: Join a highly successful nationwide organization with a dynamic IT team.
- Benefits: Enjoy excellent training, career development, and a competitive salary of £35-40,000.
- Why this job: Enhance your skills in a supportive environment with opportunities for growth in Azure.
- Qualifications: Must have CompTIA+ certification and 3+ years of relevant experience.
- Other info: Office-based role in Reading, requiring travel 5 days a week.
The predicted salary is between 30000 - 40000 £ per year.
IT Support Engineer – Wintel/2nd line support/Servers/full training in Azure provided.
Highly successful, nationwide organisation is looking for an enthusiastic IT Support Engineer to work in their busy IT team. Primarily you will be providing face to face and remote support to end users.
There will also be opportunities to undertake challenging projects and extend your skill set and experience in various areas.
Minimum Requirements:
- At least a CompTIA+ or equivalent certification
- 3+ years of experience in the sector
- Good knowledge of Microsoft 365 core technologies (Exchange Online, SharePoint, Office Apps, and general admin)
- Servicedesk management and ticketing system Windows 2012R2 Server and later releases.
The office is based in Reading and you must be prepared to travel to the office 5 days per week.
Excellent training and career development opportunities exist for the right candidate.
Basic salary £35-40,000 + excellent benefits Based in Reading office 5 days per week
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
IT Support Engineer employer: Tech4
Contact Detail:
Tech4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Make sure to familiarize yourself with Microsoft 365 core technologies, especially Exchange Online and SharePoint. Being able to demonstrate your knowledge in these areas during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Since this role involves face-to-face support, practice your communication skills. Being able to explain technical issues in a clear and friendly manner can set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have with servicedesk management and ticketing systems. Employers love candidates who can efficiently manage support requests and improve workflow.
✨Tip Number 4
Be prepared to discuss your previous projects and how you've tackled challenges in IT support. This will showcase your problem-solving skills and your ability to learn and adapt in a fast-paced environment.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an IT Support Engineer, especially in Wintel and 2nd line support. Familiarize yourself with the technologies mentioned in the job description, such as Microsoft 365 and Windows Server.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 3+ years of experience in IT support. Be specific about your previous roles, the technologies you've worked with, and any relevant certifications like CompTIA+.
Show Enthusiasm for Learning: Since the company offers training in Azure, express your eagerness to learn and grow within the role. Mention any previous experiences where you took the initiative to learn new technologies or improve your skills.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the posting, such as 'servicedesk management' and 'ticketing system', to demonstrate that you are a good fit for the position.
How to prepare for a job interview at Tech4
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft 365 core technologies and Windows Server. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
During the interview, expect scenario-based questions that assess your troubleshooting skills. Practice articulating your thought process when diagnosing and resolving IT issues, as this is crucial for a support role.
✨Emphasize Communication Skills
Since you'll be providing face-to-face and remote support, it's important to showcase your ability to communicate effectively with end users. Share examples of how you've successfully explained technical concepts to non-technical individuals.
✨Express Enthusiasm for Learning
The company offers excellent training and career development opportunities, so convey your eagerness to learn and grow within the role. Mention any relevant certifications or courses you're interested in pursuing, especially in Azure.
