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- Tasks: Join our IT team as an Infrastructure Engineer, providing support to users and tackling exciting projects.
- Company: Tech4 is a leading nationwide organization known for its innovative IT services.
- Benefits: Enjoy a competitive salary of £35-40,000 plus excellent benefits and career development opportunities.
- Why this job: This role offers hands-on experience with Microsoft 365 technologies and a chance to grow your skills.
- Qualifications: You need a CompTIA+ certification, 3+ years of experience, and knowledge of Windows Server and servicedesk systems.
- Other info: Work in our Reading office 5 days a week and be part of a dynamic IT environment.
The predicted salary is between 28000 - 40000 £ per year.
This range is provided by Tech4. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Basic salary £35-40,000 + excellent benefits Based in Reading office 5 days per week
Job Description
Highly successful, nationwide organisation is looking for an enthusiastic Infrastructure Engineer to work in their busy IT team. Primarily you will be providing face to face and remote support to end users.
There will also be opportunities to undertake challenging projects and extend your skill set and experience in various areas.
Qualifications
Ideally you should have at least a CompTIA+ or equivalent certification, 3+ years of experience in the sector, and good knowledge of the following:
- Microsoft 365 core technologies (Exchange Online, SharePoint, Office Apps, and general admin)
- Servicedesk management and ticketing system Windows 2012R2 Server and later releases.
Work Location
The office is based in Reading and you must be prepared to travel to the office 5 days per week.
Opportunities
Excellent training and career development opportunities exist for the right candidate.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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Infrastructure Engineer employer: Tech4
Contact Detail:
Tech4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Make sure to familiarize yourself with Microsoft 365 core technologies, especially Exchange Online and SharePoint. Being able to discuss your hands-on experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your servicedesk management skills and be prepared to talk about your experience with ticketing systems. Highlighting specific examples of how you've successfully managed user issues can set you apart from other candidates.
✨Tip Number 3
Since this role involves both face-to-face and remote support, practice your communication skills. Be ready to demonstrate how you effectively communicate technical information to non-technical users.
✨Tip Number 4
Research the company culture and values of the organization. Showing that you align with their mission and are enthusiastic about contributing to their team can make a strong impression during your interview.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your 3+ years in the sector and any certifications like CompTIA+. Emphasize your knowledge of Microsoft 365 technologies and servicedesk management.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to provide both face-to-face and remote support.
Showcase Your Skills: Clearly outline your technical skills related to Windows Server 2012R2 and later releases. Provide examples of how you've successfully managed ticketing systems or resolved user issues in the past.
Prepare for Interviews: Be ready to discuss your previous roles and how they relate to the responsibilities of an Infrastructure Engineer. Prepare to answer questions about your problem-solving approach and your experience with challenging projects.
How to prepare for a job interview at Tech4
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft 365 core technologies, including Exchange Online and SharePoint. Highlight specific projects where you successfully implemented or managed these technologies.
✨Demonstrate Problem-Solving Abilities
Since the role involves providing support to end users, be ready to share examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarize Yourself with Servicedesk Management
Understand the principles of servicedesk management and ticketing systems. Be ready to discuss your experience with these tools and how they contribute to efficient IT support.
✨Express Enthusiasm for Continuous Learning
The company values career development, so express your eagerness to learn and grow within the role. Mention any relevant certifications you have or plan to pursue, such as CompTIA+.
