Information Technology Business Partner

IT Business Partner - Nantwich - is required by a fast-growing and highly successful organisation in the warehousing and logistics sector.

Job Purpose: The IT Business Partner acts as a bridge between the IT department and the business units, ensuring that IT services align with the business needs and objectives. This role is crucial for fostering a collaborative relationship between IT and other departments, driving strategic initiatives, and ensuring the effective use of technology to achieve business goals.

Key Responsibilities:

• Strategic Alignment: Work closely with business leaders to understand their goals and challenges, ensuring IT strategies support business objectives.
• Relationship Management: Build and maintain strong relationships with key stakeholders across the organisation.
• Project Management: Oversee IT projects from inception to completion for the business unit, ensuring they meet business requirements and are delivered on time and within budget.
• Business Application Ownership: Act as the IT Owner of key line of business applications for the business unit, manage first, second and third line support and development. Manage the relationship with third party support and development organisations.
• Service Delivery: Ensure IT services are delivered effectively and efficiently, meeting the needs of the business.
• Innovation: Identify opportunities for technological innovation that can drive business growth and efficiency.
• Change Management: Support the business in managing the impact of new technologies and processes.
• Performance Monitoring: Track and report on the performance of IT services and projects, ensuring continuous improvement.

Skills and Qualifications:

• Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., ITIL, PMP) are a plus, or equivalent experience.
• Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6) and Warehouse Management Solutions (SAP WM) in a logistics environment. ERP implementation.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Analytical Skills: Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Business Analysis skills.
• Leadership: Demonstrated leadership abilities, with experience in managing cross-functional teams and projects.
• Customer Focus: A strong customer service orientation, with a focus on delivering value to the business.

Personal Attributes:

• Pragmatic: Prioritises actionable, effective solutions.
• Collaborative: Able to work effectively with diverse teams and stakeholders.
• Proactive: Takes initiative and can anticipate and address business needs.
• Adaptable: Comfortable working in a fast-paced, dynamic environment.
• Innovative: Open to new ideas and approaches, with a continuous improvement mindset.

Key Performance Indicators (KPIs):

• Alignment of IT initiatives with business goals.
• Stakeholder satisfaction and engagement levels.
• Successful delivery of IT projects (on time, within budget, meeting requirements).
• Efficiency and effectiveness of IT service delivery.
• Innovation and improvement in business processes through technology.

Excellent training and career development opportunities exist for the right candidate. Basic salary £60-65,000 + car allowance + 10% bonus. Hybrid role based in Nantwich, Cheshire.