Service Asset and Configuration Management Analyst is required to work as part of a small team in delivering best practice and assist in creating/adopting policy, process, procedure, templates and work instruction documentation. These processes underpin vital IT support services across this business.
Key Responsibilities:
- Identifying and verifying assets across the organisation and manage how they form systems
- improve efficiencies and service quality
- Provide accurate and consistent asset and configuration data
- Assist with internal/external audits
- Software license and hardware asset compliance with vendors
- Process new software requests
- Manage allocation of subscription-based licenses
- Ensure all services are defined, mapped/managed with the Configuration Management System
- Support continual service improvement across SACM
Essential Requirements:
- Good Windows and Mac operating systems knowledge
- Experience working within ITIL based service management framework
- ITIL v4 Foundation is beneficial
- ServiceNow ITOM/ITAM and any BMC Helix training is beneficial
* Please note, this requires Full time onsite, therefore you should live within easy commutable distance - only apply if this is something you can commit to.*
#J-18808-Ljbffr
SACM Analyst - Service Asset/Configuration Management in Newquay employer: Tech Talent ID
This leading media business offers an exceptional work environment where the Finance & Operations Coordinator can thrive. With a strong emphasis on employee growth and development, you will have the opportunity to take ownership of diverse responsibilities while contributing to a vibrant team culture. The hybrid working model allows for flexibility, ensuring a balanced work-life experience in a dynamic industry.
