Regional Vice President Sales - Service Cloud
Location: United Kingdom - London
Remote Type: Office - Flexible
Time Type: Full time
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Service Cloud
Service Cloud is Salesforce's complete agentic service platform - built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel - spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single intelligent platform.With the industry's fastest-growing AI adoption rate - agentic AI use in service grew from 39% to 66% in a single year - Service Cloud equips businesses to meet customers where they are, across voice, digital messaging, web chat, email, WhatsApp, and more. Autonomous Agentforce agents handle high-volume interactions 24/7, while the Service Rep Assistant supports human agents with real-time next-best-action suggestions, case summaries, and AI-powered knowledge recommendations - delivering faster resolution, higher CSAT, and lower operating costs across a blended human and AI workforce.About the Role RVP, Service Cloud (UKI)
Responsibilities
Lead and develop a team of
