At a Glance
- Tasks: Service and maintain integrated security systems, ensuring client satisfaction and system reliability.
- Company: Growing security technology company focused on staff development and local work.
- Benefits: Competitive salary, overtime pay, brand new van, and ongoing training.
- Other info: Enjoy local assignments for better work-life balance and career progression opportunities.
- Why this job: Join a supportive team and make a real impact in the security sector.
- Qualifications: Experience with CCTV, access control, and strong troubleshooting skills required.
The predicted salary is between 38000 - 38000 £ per year.
Location: Midlands (Northamptonshire, Kettering, East and West Midlands)
Contract Type: Permanent
Salary: Up to £38,000 basic plus overtime, paid travel time, call out and commission
Brand new van, full tools and uniform provided to support your field work.
Local assignments across the Midlands to maintain work-life balance and reduce travel time.
Ongoing technical training and clear pathways for career progression within the organisation.
Competitive earnings with overtime, call out payments and commission opportunities.
Join a growing security technology company investing in staff development and long-term careers.
Our client is a growing security technology company specialising in enterprise-level integrated security systems. They're expanding their engineering team across the Midlands and seeking an experienced Service Engineer to deliver fault-finding, maintenance and technical support to their varied client base. If you have proven experience servicing CCTV, access control and intruder alarm systems, this is an excellent opportunity to advance your career with a company that values professional development and local working.
Position Overview:
As a Service Engineer, you'll play a key role in maintaining and supporting our client's integrated security systems for enterprise clients. You'll carry out planned preventative maintenance, diagnose complex system faults, and provide technical support to keep systems running smoothly. Your work directly impacts client satisfaction and system reliability, making you essential to the organisation's success and reputation in the security sector.
Responsibilities:
- Service, maintain and fault-find integrated security systems including CCTV and access control.
- Carry out planned preventative maintenance schedules to prevent system downtime.
- Diagnose and resolve system faults using strong technical troubleshooting skills.
- Support clients with technical queries and provide clear guidance on system operation.
- Complete accurate documentation and maintenance records for all work undertaken.
- Participate in the call-out rota to provide emergency support when required.
- Ensure all work meets health and safety standards and company procedures.
Requirements:
- Proven experience as a Service Engineer in fire and security or electronic security.
- Strong fault-finding skills across CCTV, access control and intruder alarm systems.
- Familiarity with systems such as Genetec, Milestone or Galaxy (or equivalent platforms).
- Full UK driving licence with a clean record.
- Customer-focused approach with excellent communication skills.
- Ability to work independently and as part of a team.
- Willingness to participate in call-out rota arrangements.
Company Overview:
Our client is a well-established security technology organisation recognised for delivering advanced integrated security solutions to enterprise clients. With a focus on technical excellence and client service, they've built a reputation for reliable, high-quality systems across diverse sectors. The company prioritises investment in their engineering team, offering comprehensive training and genuine opportunities for career progression. Their commitment to keeping engineers local reflects their values around work-life balance and team stability, creating an environment where professionals can develop expertise whilst maintaining sustainable working patterns.
Benefits:
- Brand new van, full tools and uniform provided.
- Paid travel time and call out payments.
- Overtime and commission opportunities to increase earnings.
- Ongoing technical training and professional development.
- Local assignments to minimise commute and support work-life balance.
- Permanent contract with job security and career progression opportunities.
- Supportive team environment focused on long-term staff development.
Alongside these benefits, you'll join a professional and supportive team environment where technical development is valued and career progression is genuine. You'll work on varied, interesting projects across the Midlands with colleagues who are invested in helping you succeed and grow within the organisation.
How to Apply:
Interested in learning more? Get in touch or apply today – we'd love to hear from you.
Service Engineer employer: Tech Recruits Here To Connect
Join a dynamic and growing security technology company that prioritises employee development and work-life balance. As a Service Engineer, you'll benefit from local assignments across the Midlands, competitive earnings with overtime and commission opportunities, and ongoing technical training to support your career progression. With a supportive team environment and a commitment to maintaining a sustainable working pattern, this is an excellent opportunity for professionals looking to advance their careers in a meaningful way.
Contact Details:
Tech Recruits Here To Connect Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security tech field and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with CCTV, access control, or intruder alarm systems. This will not only boost your confidence but also make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on your technical troubleshooting skills and be ready to discuss how you've tackled complex system faults in the past. Show them you're the go-to person for keeping security systems running smoothly.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications from passionate candidates like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV, access control, and intruder alarm systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical troubleshooting abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the security technology sector and how you can contribute to our client's success. Keep it friendly and professional!
Show Off Your Customer Focus:Since this role involves supporting clients, make sure to mention any customer service experience you have. We love candidates who can communicate effectively and provide clear guidance to clients.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get back to you quickly!
How to prepare for a job interview at Tech Recruits Here To Connect
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around CCTV, access control, and intruder alarm systems. Familiarise yourself with platforms like Genetec or Milestone, as being able to discuss these in detail will show your expertise and confidence.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved system faults in the past. Think about challenging situations you've faced and how you tackled them, as this will demonstrate your strong troubleshooting skills and customer-focused approach.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Inquire about their ongoing training programmes or how they support career progression. This not only shows you're keen but also helps you gauge if the company aligns with your career goals.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers are looking for someone who fits well within their team, so being genuine and approachable can make a big difference in how they perceive you.
