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For Companies At a Glance
- Tasks: Join a dynamic team to drive technology projects in marketing, CRM, and promotions.
- Company: Be part of a leading retail company that values innovation and customer engagement.
- Benefits: Enjoy a hybrid work model with flexibility and opportunities for professional growth.
- Why this job: Make an impact by optimising digital products and enhancing customer experiences.
- Qualifications: Experience as a Business Analyst in digital projects, preferably with CRM or loyalty exposure.
- Other info: Work in a collaborative environment with a focus on agile methodologies.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Business Analyst to join a leading retail company. Within the role you will work on technology projects across marketing/CRM, loyalty and promotions. This is a hybrid role where you will need to travel to their London office 3 days a week.
What you will be doing:
- Attend / Lead workshops with internal stakeholders to understand detailed business requirements.
- Write comprehensive acceptance criteria and work with wider teams to ensure understanding.
- Refine user stories and participate in agile ceremonies as required.
- Work closely with Product Owners and cross functional delivery teams to focus on value driven delivery that supports innovation, optimisation, and maintenance of digital products.
- Using data to inform decision making and look for opportunity to optimise CRM performance.
What they are looking for:
- Experience working as Business Analyst on digital projects and ideally exposure to either CRM or loyalty.
- Experience with Salesforce would be highly advantageous.
- Someone who has worked for a consumer facing organisation within industries such as Retail, Tourism or Hospitality.
- Experience of working with both waterfall, agile and hybrid methodologies.
Digital Business Analyst employer: Tech Pursuit
Contact Detail:
Tech Pursuit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst
✨Tip Number 1
Network with professionals in the retail and digital sectors. Attend industry meetups or webinars to connect with people who work in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends in CRM and loyalty programmes. Being knowledgeable about current technologies and strategies will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive decisions in past projects. Highlighting your analytical skills and experience with data-driven decision-making will be crucial for this role.
✨Tip Number 4
Understand the company's products and services thoroughly. Research their current marketing strategies and CRM initiatives, so you can speak knowledgeably about how you can contribute to their goals during interviews.
We think you need these skills to ace Digital Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in digital projects. Emphasise any work you've done with CRM systems or loyalty programmes, and mention your familiarity with Salesforce if applicable.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the role and how your background aligns with the company's needs. Mention specific projects where you've led workshops or refined user stories, showcasing your ability to work in agile environments.
Highlight Relevant Skills: Clearly outline your skills related to data analysis and decision-making. Provide examples of how you've used data to optimise performance in previous roles, especially in consumer-facing industries like retail or hospitality.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Tech Pursuit
✨Understand the Role
Make sure you have a clear understanding of the Digital Business Analyst role and its responsibilities. Familiarise yourself with the key areas such as CRM, loyalty programmes, and agile methodologies, as these will likely be focal points during your interview.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Business Analyst, particularly in digital projects. Highlight any specific examples where you've worked on CRM or loyalty initiatives, and be ready to explain how your contributions led to successful outcomes.
✨Demonstrate Data-Driven Decision Making
Since the role involves using data to inform decisions, be prepared to discuss how you've used data analytics in past projects. Bring examples of how your insights have optimised performance or driven innovation in previous roles.
✨Engage with Stakeholders
As the role requires leading workshops and collaborating with internal stakeholders, practice articulating how you would approach these interactions. Think about how you can effectively gather requirements and ensure alignment among diverse teams.
