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- Tasks: Support engineers and manage client requests while using MS Office daily.
- Company: Join a leading facilities maintenance provider with a strong reputation in HVAC and M&E.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive team environment.
- Why this job: Gain valuable admin experience in a dynamic role that promotes teamwork and problem-solving.
- Qualifications: Previous admin experience is preferred; must be proactive and able to work independently.
- Other info: Position based in Sevenoaks; ideal for those looking to grow in the administrative field.
The predicted salary is between 21000 - 22000 £ per year.
A well-established, hard services provider within facilities maintenance has a requirement for an experienced service helpdesk administrator to provide high quality service to their clients, liaising with the Contract's Managers as well as a team of HVAC service engineers and building maintenance engineers. Role will be based from their office in Sevenoaks.
As a Junior Administrator, you will be:
- Working with MS Office packages
- Checking all incoming emails daily and responding in a timely manner
- Managing the day-to-day running of the engineer's diary
- Answering all incoming client requests
- Dealing with all customer queries, complaints, and problem solving
- Assisting engineers with any day-to-day issues
This role would be suitable for someone looking to gain more experience in an administrator role. You must be able to work on your own initiative but also in a team environment.
You will have training provided and should have experience in an administrator role. You must be within a commutable distance to Sevenoaks.
Salary: £21-22k basic dependent on experience + package + pension.
Contact Hannah at the specialist recruitment agency and business within HVAC, M&E and Utilities.
Tech-people are the leading recruitment business and agency within M&E and Construction. We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
Junior Administrator employer: Tech-People
Contact Detail:
Tech-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Administrator
✨Tip Number 1
Familiarise yourself with MS Office packages, especially Excel and Outlook, as these are crucial for the Junior Administrator role. Consider taking a quick online course or tutorial to brush up on your skills, which will show your commitment to the position.
✨Tip Number 2
Practice your communication skills, both written and verbal. Since you'll be liaising with clients and engineers, being able to convey information clearly and professionally is key. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Research the company and its services thoroughly. Understanding their operations and values will help you tailor your conversations during interviews and demonstrate your genuine interest in the role and the organisation.
✨Tip Number 4
Network with professionals in the facilities maintenance sector. Attend local events or join online forums related to HVAC and building maintenance. This can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Junior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any previous roles where you managed diaries, handled emails, or dealt with client queries.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Junior Administrator role. Mention your ability to work both independently and as part of a team, and how your skills align with the job requirements.
Highlight Technical Skills: Since the role involves using MS Office packages, be sure to mention your proficiency in these tools. If you have experience with any specific software related to facilities maintenance, include that too.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully resolved customer complaints or issues in the past. This will demonstrate your capability to handle the responsibilities of the Junior Administrator position.
How to prepare for a job interview at Tech-People
✨Familiarise Yourself with MS Office
Since the role involves working with MS Office packages, make sure you brush up on your skills. Be prepared to discuss your experience with these tools and how you've used them in previous roles.
✨Demonstrate Your Communication Skills
As a Junior Administrator, you'll be answering client requests and dealing with queries. Practice articulating your thoughts clearly and concisely, as effective communication is key in this position.
✨Show Your Problem-Solving Abilities
The job requires handling customer complaints and problem-solving. Think of examples from your past experiences where you've successfully resolved issues and be ready to share these during the interview.
✨Highlight Teamwork and Initiative
This role requires both independent work and collaboration with a team. Prepare to discuss situations where you've worked well in a team and instances where you've taken the initiative to complete tasks on your own.
