Automotive Electrical Engineer in Woking

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed.

With 149k+ professionals across 90+ countries helping 1100+ clients, Tech M provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services.

It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.

Purpose

On-site technical owner for Series and Legacy engineering support, from issue intake and diagnosis through supplier investigation, evidence-based decision-making and closure.

Ensures work is prioritised, routed and progressed with clear ownership, disciplined ticket management, robust technical evidence and timely escalation of scope, capacity and delivery risks.

Key responsibilities

• Diagnose and triage complex electromechanical issues on modern, high-end, software-defined vehicles, identifying the issue boundary, required evidence and appropriate route to resolution.
• Own Work Package 1 intake and delivery control: classify and prioritise demand, confirm scope and ownership, identify dependencies, route actions, and track each item against agreed closure criteria.
• Lead day-to-day technical triage and routing decisions; ensure clear ownership and next actions.
• Drive QCR/PPS and CR/ER progression with disciplined ticket updates and evidence capture.
• Lead cross-functional investigations with the clients departments and suppliers, agreeing owners and timescales, securing accessible technical evidence, tracking actions and challenging blockers until resolution.
• Define the logs, tests and acceptance evidence required, direct execution across UK and offshore resources, and review outputs for completeness, reproducibility and closure readiness.
• Escalate unresolved technical decisions to the Technical Lead and raise scope, capacity, dependency and delivery risks to the Delivery Manager early, with a clear impact assessment, evidence and recommended next action.
• Key interfaces
• Delivery Manager (governance) and Technical Lead (technical arbitration).
• Triage Lead for technical authority, cross-team boundary decisions and arbitration where ownership or closure route is unclear.
• Customer quality forums, change control forums, and platform planning interfaces.
• Offshore engineering and administration support for investigation tasks, evidence preparation, ticket maintenance and agreed follow-up actions, directed and quality-checked by the on-site engineer.
• Success measures
• Maintain a controlled intake-to-closure flow, with every active item prioritised, owned and carrying a current next action and due date; ageing and blocked items are reviewed and escalated through the agreed governance cadence.
• Communicate constructively with customers and delivery teams, respond promptly, maintain professional challenge and keep stakeholders informed of progress, decisions and blockers.
• Work independently within agreed authority, anticipate dependencies, pursue missing information and accelerate before risks affect delivery.
• Make timely, evidence-based routing decisions independently within agreed boundaries, seeking technical arbitration when ownership, safety, scope or closure route remains unclear.
• Maintain review-ready tickets with a clear problem statement, owner, status, next action, due date, linked evidence, decision history and closure rationale.
• Predictable visibility of risks, blockers, and capacity limits.
• Produce evidence that is accessible, traceable and sufficient for another engineer or approver to reproduce the finding and accept the closure without avoidable rework.
• Complete investigation tasks to agreed priority and timescale, with outputs that meet the defined technical and evidence acceptance criteria.

Tech Mahindra is an Equal Employment Opportunity employer.

We promote and support a diverse workforce at all levels of the company.

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability.

All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.