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- Tasks: Lead multiple projects, manage client relationships, and ensure delivery excellence.
- Company: Join Navixus, a tech-savvy company focused on innovative solutions and client success.
- Benefits: Enjoy remote work, competitive pay, and comprehensive health benefits including paid time off.
- Why this job: Make a real impact on client journeys while learning from industry leaders in a supportive environment.
- Qualifications: 7+ years in project management, Agile experience, and knowledge of cloud communication platforms required.
- Other info: Diversity is celebrated here; all qualified applicants are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Project Manager
Travel:_ 25%
Location: UK remote
Are you a Project Manager who has passion for driving strategy and delivering projects in response to Clients business needs? Are you responsible for managing multiple projects simultaneously? Are you the one who raises your hand for an opportunity to join new and interesting projects that challenge you? Are you comfortable communicating and presenting solutions to Client project leaders? If yes, please let us know and apply today!
At Navixus, we have a strong technical and operational community, and you will become a key contributor to our UK team. Our toolbox of technologies is vast, and you will be able to work alongside and learn with industry leaders. If you love learning new skills, there are opportunities to work across teams to learn the business and new skills and technologies. At Navixus you will have the opportunity to impact a Client’s customer journey from start to finish.
Responsibilities:
- Overall project ownership for Navixus Client projects
- Assist with customer roadmaps and technology assessments
- Ability to lead customer requirements sessions
- Documentation and present
- Serve as a trusted adviser to the Client, responsible for delivering industry leading best processes, concepts and technologies while remaining engaged throughout the project to ensure delivery excellence.
- Ability to meet tight timelines and budget restraints
- Assist with creating training materials, reference guides, playbooks and more.
- Work with the sales team to help size Client engagements and develop statements of work.
Qualifications for success:
- 7 or more years’ experience of Project Management experience
- Experience working as an Agile Scrum Master.
- Experience managing cloud and on-premises contact centers communication (ACD) platforms with focus on various digital technologies & solutions within enterprise scale telephony platforms.
- Knowledgeable with the technical challenges, benefits and limitations in delivering cloud services for enterprises spanning areas of application, network, carrier routing and/or desktop.
- Industry experience with Genesys, CXone, Avaya, Aspect, Amazon Connect, Cisco or other contact center application vendors is highly desired
- Ability and desire to mentor lower level resources
- Bachelor’s degree in engineering or computer programming preferred.
Why you’ll love it here:
Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description.
Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law).
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Project Manager employer: Tech Mahindra
Contact Detail:
Tech Mahindra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Familiarise yourself with Agile methodologies, especially Scrum, as this role requires experience in that area. Consider obtaining relevant certifications if you haven't already, as they can demonstrate your commitment and expertise.
✨Tip Number 2
Network with professionals in the contact centre technology space, particularly those familiar with platforms like Genesys or Amazon Connect. Engaging in discussions on forums or LinkedIn can help you gain insights and potentially get referrals.
✨Tip Number 3
Prepare to showcase your project management successes by having specific examples ready. Think about how you've managed tight timelines and budgets in past projects, as these are key aspects of the role.
✨Tip Number 4
Demonstrate your ability to mentor others by sharing experiences where you've guided junior team members. This will highlight your leadership skills and align with the company's desire for a collaborative environment.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in project management, especially your work as an Agile Scrum Master and with cloud communication platforms. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for project management and how your skills align with the responsibilities outlined by Navixus. Mention specific projects you've managed that showcase your ability to meet tight timelines and budgets.
Showcase Your Technical Knowledge: Highlight your familiarity with contact centre technologies like Genesys, CXone, or Amazon Connect. Discuss any relevant technical challenges you've overcome in previous roles to demonstrate your expertise.
Prepare for Potential Interviews: Anticipate questions related to your project management experience and your approach to leading customer requirements sessions. Be ready to discuss how you would serve as a trusted adviser to clients and ensure delivery excellence.
How to prepare for a job interview at Tech Mahindra
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles in detail. Highlight specific projects you've managed, focusing on your ability to handle multiple projects simultaneously and how you met tight timelines and budget constraints.
✨Demonstrate Agile Methodology Knowledge
Since experience as an Agile Scrum Master is crucial, be ready to explain your understanding of Agile principles. Share examples of how you've implemented Agile practices in past projects and the impact it had on project delivery.
✨Familiarise Yourself with Relevant Technologies
Research the technologies mentioned in the job description, such as Genesys, CXone, and Amazon Connect. Being knowledgeable about these platforms will show your commitment and readiness to engage with the tools used at Navixus.
✨Prepare for Client Interaction Scenarios
As a Project Manager, you'll need to communicate effectively with clients. Prepare for role-play scenarios where you might have to present solutions or lead customer requirements sessions, showcasing your ability to serve as a trusted adviser.
