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- Tasks: Lead multiple projects, manage client relationships, and ensure delivery excellence.
- Company: Join Navixus, a tech-savvy company focused on innovative solutions and client success.
- Benefits: Enjoy remote work, competitive pay, and comprehensive health benefits including paid time off.
- Why this job: Make a real impact on client journeys while learning from industry leaders in a supportive environment.
- Qualifications: 7+ years in project management, Agile experience, and knowledge of cloud communication platforms required.
- Other info: Diversity is celebrated here; all qualified applicants are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Project Manager
Travel:_ 25%
Location: UK remote
Are you a Project Manager who has passion for driving strategy and delivering projects in response to Clients business needs? Are you responsible for managing multiple projects simultaneously? Are you the one who raises your hand for an opportunity to join new and interesting projects that challenge you? Are you comfortable communicating and presenting solutions to Client project leaders? If yes, please let us know and apply today!
At Navixus, we have a strong technical and operational community, and you will become a key contributor to our UK team. Our toolbox of technologies is vast, and you will be able to work alongside and learn with industry leaders. If you love learning new skills, there are opportunities to work across teams to learn the business and new skills and technologies. At Navixus you will have the opportunity to impact a Client’s customer journey from start to finish.
Responsibilities:
- Overall project ownership for Navixus Client projects
- Assist with customer roadmaps and technology assessments
- Ability to lead customer requirements sessions
- Documentation and present
- Serve as a trusted adviser to the Client, responsible for delivering industry leading best processes, concepts and technologies while remaining engaged throughout the project to ensure delivery excellence.
- Ability to meet tight timelines and budget restraints
- Assist with creating training materials, reference guides, playbooks and more.
- Work with the sales team to help size Client engagements and develop statements of work.
Qualifications for success:
- 7 or more years’ experience of Project Management experience
- Experience working as an Agile Scrum Master.
- Experience managing cloud and on-premises contact centers communication (ACD) platforms with focus on various digital technologies & solutions within enterprise scale telephony platforms.
- Knowledgeable with the technical challenges, benefits and limitations in delivering cloud services for enterprises spanning areas of application, network, carrier routing and/or desktop.
- Industry experience with Genesys, CXone, Avaya, Aspect, Amazon Connect, Cisco or other contact center application vendors is highly desired
- Ability and desire to mentor lower level resources
- Bachelor’s degree in engineering or computer programming preferred.
Why you’ll love it here:
Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description.
Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law).
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Project Manager employer: Tech Mahindra
Contact Detail:
Tech Mahindra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Familiarise yourself with Agile methodologies, especially Scrum, as this is a key requirement for the Project Manager role. Consider obtaining relevant certifications or attending workshops to demonstrate your commitment and expertise in Agile practices.
✨Tip Number 2
Network with professionals in the contact centre industry, particularly those familiar with platforms like Genesys or Amazon Connect. Engaging in discussions on forums or LinkedIn can help you gain insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your project management experience by having specific examples ready that highlight your ability to manage multiple projects and meet tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your responses during interviews.
✨Tip Number 4
Research Navixus and their client base to understand their business needs and challenges. Tailoring your conversations and examples to align with their goals will show your genuine interest and understanding of the company’s mission.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in project management, especially your work as an Agile Scrum Master and with cloud communication platforms. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for project management and how your skills align with the responsibilities outlined in the job description. Mention specific projects you've managed that showcase your ability to meet tight timelines and budgets.
Showcase Your Technical Knowledge: Highlight your familiarity with contact centre technologies and your understanding of the technical challenges involved in delivering cloud services. This will show that you are well-prepared for the role and can serve as a trusted adviser to clients.
Prepare for Interviews: If selected for an interview, be ready to discuss your project management experiences in detail. Prepare examples of how you've led customer requirements sessions and created training materials, as these are key aspects of the role.
How to prepare for a job interview at Tech Mahindra
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles in detail. Highlight specific projects where you successfully managed multiple tasks, met tight deadlines, and delivered results that aligned with client needs.
✨Demonstrate Agile Methodology Knowledge
Since the role requires experience as an Agile Scrum Master, be ready to explain your understanding of Agile principles. Share examples of how you've implemented Agile practices in past projects and the impact it had on project delivery.
✨Familiarise Yourself with Relevant Technologies
Research the technologies mentioned in the job description, such as Genesys, CXone, and Amazon Connect. Being able to discuss these platforms and their benefits will show your technical knowledge and readiness for the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, team dynamics, and specific projects you might work on. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
