Engagement Leader in Newtownabbey

About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Location: Belfast UK

Telco Domain Role Summary: The Delivery Director is accountable for end to end delivery outcomes for a 50 to 60 person, multi workstream technology program. This role leads delivery governance, execution discipline, stakeholder management, and operational readiness across platform, application, data, AI, security, SRE, QA, integration, and enablement teams.

Key Responsibilities:

• Own integrated delivery plan, milestones, dependencies, and release calendar across all workstreams.
• Run governance cadence including steerco, delivery reviews, RAID, and decision logs with clear actions and owners.
• Lead senior stakeholder engagement and provide concise, data driven reporting on progress, risks, and outcomes.
• Drive delivery excellence across scope, schedule, quality, and reliability with measurable acceptance criteria.
• Ensure secure by design delivery in partnership with security teams, including IAM, compliance evidence, and change control.
• Oversee DevOps and SRE practices including CI CD discipline, observability, incident management, and service readiness.
• Own budget, forecasting, resource planning, and vendor delivery management; partner with FinOps on cloud cost governance.
• Build and lead a high performing leadership layer including Technical PMs and workstream leads; coach, develop, and retain talent.
• Lead build to run transition including runbooks, support model, on call readiness, and knowledge transfer to operations.
• Drive continuous improvement through retrospectives, root cause analysis, and standardization of delivery processes.

Required Experience:

• 12 plus years in technology delivery with 5 plus years leading large programs or multiple concurrent workstreams.
• Proven experience leading delivery organizations of 50 plus people, including multi vendor delivery.
• Hands on governance experience with Agile delivery at scale, dependency management, and release management.
• Strong financial and commercial management experience including budgets, forecasting, and change control.

Core Skills:

• Executive communication and stakeholder management; able to explain complex topics clearly.
• Program governance, risk management, and escalation management with strong judgement.
• Technical fluency across cloud platforms, platform engineering, CI CD, SRE practices, and security fundamentals.
• Quality mindset including test strategy, quality gates, and production readiness.
• People leadership including coaching leaders, performance management, and team health management.

How To Apply:

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by-step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share your resume directly to the provided email address. We look forward to receiving your application!

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.