Tech Mahindra in Fort William is seeking a Junior IT Support Technician to provide first-line user support via phone, email or ticketing system. You will troubleshoot PC/laptop issues, handle password resets, software installation, and network access (Wi-Fi/VPN).
Set up IT equipment, assist with onboarding, and log tickets. On-call escalation to senior staff as needed, with documentation duties and a learning mindset.
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Junior IT Support Technician β Onboarding & Helpdesk employer: Tech Mahindra
Tech Mahindra is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among its 149,000+ professionals across the globe. With a strong commitment to employee growth, the company provides extensive training opportunities and encourages knowledge sharing, particularly in the fast-evolving field of automotive infotainment validation. Located in the UK, employees benefit from engaging directly with clients, contributing to meaningful projects while being part of a diverse and inclusive culture that values sustainability and social responsibility.