Delivery Manager

About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Job Details

• Location – London UK
• Role – Delivery Manager
• Salary – 90,000-105,000 GBP/Annum

Job Summary:

Seeking an experienced Delivery Manager to lead S4HANA and Satellite implementations within the pharmaceutical industry, with a strong emphasis on data quality programs, technology development projects, AI-driven solutions, and user interface (UI) advancements. This role requires robust program management expertise, extensive use of Jira for agile project tracking, and the ability to engage diverse stakeholders in a regulated environment.

Key Responsibilities

• Lead and oversee MDM, S4HANA programs supporting pharma business objectives, with a strong focus on data quality enhancement and governance.
• Manage multiple concurrent projects including data quality initiatives, technical development, AI-driven data solutions, and UI redesign/upgrades.
• Utilize Jira extensively for agile project management: create and track user stories, sprints, and issues to ensure transparency, accountability, and delivery adherence.
• Actively engage with leadership at various levels, facilitating alignment of Master Data Management and data quality program objectives with organizational strategy.
• Lead and moderate weekly cross-functional program meetings to review progress, resolve issues, and drive collaboration among teams.
• Prepare and present clear, concise status updates during weekly meetings to keep leadership and stakeholders informed on program health, risks, and milestones.
• Collaborate cross-functionally with business units such as regulatory affairs, quality assurance, supply chain, and IT to align MDM efforts with pharma compliance and operational needs.
• Oversee end-to-end delivery of data quality programs, ensuring master data accuracy, consistency, and alignment with regulatory standards (FDA, EMA).
• Drive AI and machine learning pilot projects aimed at enhancing data analytics, cleansing, and predictive maintenance of master data.
• Manage UI development projects to improve user experience and accessibility of MDM tools and dashboards.
• Facilitate clear communication and stakeholder engagement, providing regular status updates, risk mitigation plans, and decision support to senior leadership.
• Develop program metrics and KPIs supported by dashboards to measure progress and impact across MDM initiatives.
• Foster continuous improvement and innovation, leveraging emerging technologies and best practices in master data management and pharma compliance.

Required Skills and Experience

• Proven delivery management experience in the pharmaceutical industry with a focus on Master Data Management and data quality programs.
• Extensive hands-on experience managing Agile projects and teams using Jira for project tracking and collaboration.
• Knowledge of pharma master data domains including Material, Customer, Vendor, and Finance Master data.
• Experience managing projects involving AI implementation, data analytics, and UI development within regulated environments.
• Strong communication skills with the ability to engage and influence stakeholders across business, IT.

How To Apply:

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by-step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share your resume directly to the provided email address. We look forward to receiving your application!

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.