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- Tasks: Translate technical demands into functional requirements for Cloud Telephony projects.
- Company: Leading technology firm with a focus on innovation and collaboration.
- Benefits: Competitive compensation, diverse workplace, and inclusive benefits.
- Why this job: Join a dynamic team and shape the future of Cloud Telephony solutions.
- Qualifications: Experience in a technical context and knowledge of CCaaS and Agile practices.
- Other info: Remote work opportunity with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm seeks a Business Analyst for Cloud Telephony projects. You will translate technical demands into functional requirements, ensuring clear communication between business and technical teams during the NICE CXone, Genesys Cloud, or Amazon Connect implementations.
The ideal candidate has significant experience in a technical context, knowledge of CCaaS, and strong familiarity with Agile practices.
The role offers competitive compensation and benefits, promoting a diverse and inclusive workplace.
Cloud Telephony Business Analyst (CCaaS) | UK Remote employer: Tech Mahindra
Contact Detail:
Tech Mahindra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Telephony Business Analyst (CCaaS) | UK Remote
✨Tip Number 1
Network like a pro! Reach out to folks in the tech industry, especially those who work with Cloud Telephony. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for those interviews by brushing up on your Agile practices and CCaaS knowledge. We recommend doing mock interviews with friends or using online resources to get comfortable discussing technical requirements and project implementations.
✨Tip Number 3
Showcase your skills through a portfolio! If you've worked on relevant projects, compile them into a neat presentation. This will help you stand out and give potential employers a clear view of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Cloud Telephony Business Analyst (CCaaS) | UK Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cloud Telephony and CCaaS. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Cloud Telephony and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Agile Experience: Since we value Agile practices, be sure to mention any relevant experience you have in this area. Whether it’s working in sprints or collaborating with cross-functional teams, let us know how you’ve thrived in an Agile environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tech Mahindra
✨Know Your CCaaS Inside Out
Make sure you brush up on your knowledge of Cloud Telephony and CCaaS solutions like NICE CXone, Genesys Cloud, and Amazon Connect. Be ready to discuss how these platforms work and how you've used them in past projects.
✨Showcase Your Agile Experience
Since the role requires familiarity with Agile practices, prepare examples of how you've successfully worked in Agile environments. Highlight specific methodologies you've used and how they contributed to project success.
✨Communicate Clearly and Effectively
As a Business Analyst, you'll need to bridge the gap between technical and non-technical teams. Practice explaining complex technical concepts in simple terms, so you can demonstrate your ability to facilitate clear communication.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their Cloud Telephony projects and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
