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- Tasks: Provide desktop support and troubleshoot hardware issues for users.
- Company: Global tech company based in Milton Keynes with a focus on innovation.
- Benefits: Flexible working options, competitive pay, and opportunities for skill development.
- Why this job: Join a dynamic team and enhance your technical skills while making a difference.
- Qualifications: Experience in desktop support and familiarity with ITIL processes.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A global technology company in Milton Keynes is looking for a technical support professional to provide hardware break fix and desktop support services. The ideal candidate should have experience in troubleshooting desktop applications and exposure to ITIL processes.
Responsibilities include:
- Managing inventory
- Supporting sales teams for remote users
- Maintaining service quality
Applicants with good technical skills and experience in cross-functional teams are encouraged to apply.
Desktop Support Engineer - Remote & Onsite Support in Milton Keynes employer: Tech Mahindra Limited
Contact Detail:
Tech Mahindra Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer - Remote & Onsite Support in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in desktop support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've solved technical issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Stay updated on ITIL processes! Brush up on your knowledge of ITIL frameworks and how they apply to desktop support. This will not only help you in interviews but also show that you're serious about maintaining service quality.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're genuinely interested in joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Desktop Support Engineer - Remote & Onsite Support in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in troubleshooting desktop applications and any exposure to ITIL processes. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desktop Support Engineer role. Share specific examples of how you've managed inventory or supported remote users in the past.
Showcase Teamwork Skills: Since we value cross-functional collaboration, make sure to mention any experiences where you’ve worked with sales teams or other departments. Highlighting your ability to work well with others can set you apart from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Tech Mahindra Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around troubleshooting desktop applications. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Familiarise Yourself with ITIL Processes
Since the job mentions exposure to ITIL processes, it’s a good idea to understand the basics of ITIL and how it applies to service management. You might be asked about how you’ve implemented these processes in previous roles, so having some examples ready will definitely give you an edge.
✨Showcase Your Teamwork Skills
As the role involves working with cross-functional teams, be prepared to share experiences where you collaborated effectively with others. Highlight any challenges you faced and how you overcame them together. This demonstrates your ability to work well in a team environment, which is crucial for this position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the team you'll be working with, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
