Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with expert parts advice and manage complex queries.
- Company: Join a dynamic team in the automotive industry.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Be the go-to expert and make a real difference in customer satisfaction.
- Qualifications: Strong automotive parts knowledge and excellent customer service skills.
- Other info: Opportunity to collaborate with engineering teams and grow your career.
Role: Senior Parts Sales Advisor
Location: Warwick, CV34 6TE
Hours: 40 hours per week | between 08:00 - 17:00 Monday to Friday
Salary: between £37,000.00 - £40,000.00 pa DOE
Are you a parts expert who thrives on solving complex queries and delivering outstanding customer service? We are looking for a Senior Parts Sales Advisor to play a key role in supporting customers, driving parts accuracy, and being the go-to specialist for technical parts advice.
What you’ll be doing:
- Handling customer enquiries via phone and email with confidence and expertise
- Identifying and supplying the correct parts first time, every time
- Preparing quotes and promoting genuine OE parts
- Acting as the first point of contact for complex and escalated parts queries
- Managing parts data, vehicle BOMs and engineering changes within electronic parts catalogues
- Working closely with engineering and technical teams to resolve issues and improve accuracy
- Identifying part failure trends and producing technical parts bulletins
What we’re looking for:
- Strong automotive parts knowledge with hands-on aftermarket experience
- Proven ability to deliver excellent customer service in a fast-paced environment
- Confident communicator with professional telephone manner
- Technically minded, with the ability to interpret parts data and engineering changes
- A collaborative team player who enjoys sharing knowledge
Senior Parts Sales Advisor in Royal Leamington Spa employer: Tech Connect Group
Contact Detail:
Tech Connect Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Sales Advisor in Royal Leamington Spa
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and think about how your experience aligns with the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Senior Parts Sales Advisor in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your automotive parts knowledge and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Parts Sales Advisor role. Share specific examples of how you've solved complex queries or improved customer satisfaction in the past.
Showcase Your Communication Skills: Since this role involves handling customer enquiries, make sure your application reflects your confident communication style. Whether it's in your CV or cover letter, let us see your professional telephone manner and collaborative spirit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Tech Connect Group
✨Know Your Parts Inside Out
Make sure you brush up on your automotive parts knowledge before the interview. Familiarise yourself with common parts, their functions, and any recent trends in the industry. Being able to discuss specific parts and their applications will show that you're not just a candidate, but a true expert.
✨Practice Customer Scenarios
Since customer service is key for this role, think of some challenging customer scenarios you might face. Prepare responses that highlight your problem-solving skills and ability to handle complex queries. Role-playing these situations can help you feel more confident during the actual interview.
✨Showcase Your Communication Skills
As a Senior Parts Sales Advisor, you'll need to communicate effectively with both customers and technical teams. During the interview, practice speaking clearly and confidently. Use examples from your past experiences where your communication made a difference in resolving an issue or improving customer satisfaction.
✨Collaborate and Share Knowledge
This role requires a team player who enjoys sharing knowledge. Be prepared to discuss how you've worked collaboratively in previous roles. Think of specific instances where you helped a colleague or contributed to a team project, as this will demonstrate your ability to fit into their team culture.
