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- Tasks: Join us as a Field Service Engineer, solving vehicle issues and ensuring peak performance.
- Company: Be part of a dynamic team focused on delivering exceptional service in the automotive industry.
- Benefits: Enjoy flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: This role offers hands-on experience, problem-solving challenges, and a chance to make a real impact.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance or equivalent; previous experience preferred.
- Other info: Travel across the Midlands and work independently while maintaining a safe environment.
The predicted salary is between 43992 - 46800 £ per year.
Role: Field Service Engineer Location: Covering all of the Midlands Hours: 45 hours per week | between 08:00 and 17:30 Monday to Friday - Looking for flexibility? We offer 40-hour per week option Salary: between £43,992 and £46,800 pa DOE (based on 45hpw) Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We\’re looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team! This is a mobile role where you\’ll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. You\’ll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance. Key Responsibilities: Diagnose and repair faults on vehicle chassis and mounted equipment Carry out servicing and maintenance to a high standard Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications Use diagnostic software and tools to identify and resolve issues Log all work using PDA software and maintain accurate service records Travel to customer sites across the UK, sometimes at short notice Maintain a clean and safe working environment at all times Communicate clearly with customers and provide excellent service Support health and safety practices and complete risk assessments as required Ideal Candidate: NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer) Strong diagnostic and fault-finding skills Knowledge of vehicle technology systems and compliance standards Comfortable working independently and managing your own workload Excellent communication and customer service skills Flexible with working hours and willing to travel General computer literacy and ability to complete technical documentation Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
Field Service Engineer - Midlands (Aldridge) employer: Tech Connect Group
Contact Detail:
Tech Connect Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Midlands (Aldridge)
✨Tip Number 1
Familiarise yourself with the latest vehicle technology systems and compliance standards. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former Field Service Engineers, especially those who have worked in the Midlands. They can provide valuable insights into the role and may even refer you internally, increasing your chances of landing the job.
✨Tip Number 3
Prepare for practical assessments by brushing up on your diagnostic and fault-finding skills. Consider setting up mock scenarios at home to practice troubleshooting common issues you might encounter in the role.
✨Tip Number 4
Showcase your customer service skills during the interview process. Be ready to share examples of how you've effectively communicated with customers in the past, as this is a key aspect of the Field Service Engineer role.
We think you need these skills to ace Field Service Engineer - Midlands (Aldridge)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering or similar roles. Emphasise your diagnostic skills, previous work with heavy vehicles, and any specific qualifications like NVQ Level 3.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for problem-solving and customer service. Mention specific examples of how you've successfully diagnosed and repaired vehicle issues in the past.
Highlight Technical Skills: In your application, clearly outline your technical skills, including familiarity with diagnostic software and tools. If you have experience with electric vehicles or hold an IRTEC qualification, make sure to mention these as they are advantageous.
Show Flexibility and Independence: Since the role requires travel and flexibility, express your willingness to adapt to varying work hours and locations. Highlight any previous experiences where you managed your own workload effectively.
How to prepare for a job interview at Tech Connect Group
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in heavy vehicle service and maintenance. Highlight specific experiences where you've diagnosed and repaired faults, as well as any relevant qualifications like NVQ Level 3.
✨Demonstrate Problem-Solving Abilities
Since the role requires strong problem-solving skills, think of examples where you've successfully resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Customer Service Experience
As a Field Service Engineer, you'll be interacting with customers regularly. Share instances where you've provided exceptional service or handled difficult situations effectively, showcasing your communication skills.
✨Prepare for Questions on Flexibility and Travel
Given the mobile nature of the job, be ready to discuss your flexibility regarding working hours and travel. Mention any previous experiences that demonstrate your adaptability and willingness to go the extra mile.
