Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to optimise sales support and enhance customer experience.
- Company: Fast-growing technical consultancy in Oxfordshire with global reach.
- Benefits: Competitive salary, career development, and a collaborative work culture.
- Why this job: Make a real impact in a key role driving sales success and team growth.
- Qualifications: Experience in sales operations and team leadership, ideally in technical or B2B environments.
- Other info: Join a fast-paced environment with opportunities for continuous improvement and innovation.
The predicted salary is between 45000 - 55000 £ per year.
This Oxfordshire based business is a fast growing technical consultancy and software house, supporting global customers in the scientific, chemical and life sciences industries. As part of their next stage of growth, they are looking for a Sales Support Manager to help deliver an end-to-end customer support strategy, as well as provide team leadership. The Sales Support & Operations Manager is a key middle-management role responsible for leading and optimising this company’s sales support infrastructure and pre-sales operations. The role ensures efficient, high-quality support to Business Development activities, enabling revenue growth, operational excellence, and a consistent client experience. Leading a team of six (Sales Support, BDRs, and Pre-Sales Solutions Consultants), the role acts as a critical link between Business Development, Marketing, Scientific/Regulatory teams, and Project Management, ensuring alignment across the commercial lifecycle.
Responsibilities
- Team Leadership & Development
- Lead, manage, and develop a high-performing team of Sales Support, Business Development Representatives and Pre-Sales Solutions Consultants.
- Set clear objectives, KPIs, and development plans aligned to company strategy.
- Foster a collaborative, accountable, and customer-focused team culture.
- Provide coaching and support to enhance commercial awareness and technical understanding.
- Design, implement, and continuously improve sales support processes, tools, and workflows.
- Ensure efficient management of the sales pipeline, from lead qualification through to proposal submission.
- Oversee CRM data integrity, reporting, and performance tracking.
- Drive consistency and quality in proposals, quotations, and client communications.
- Support resource planning and prioritisation across pre-sales activities.
Skills
Essential:
- Proven experience in sales operations, commercial support, or similar role. Must have dealt with mid-large enterprise customers with complex needs and contracts.
- Experience managing or leading teams.
- Strong organisational and process improvement skills.
- Excellent communication and stakeholder management abilities.
- Experience working with CRM systems and sales reporting tools.
- Ability to work effectively in a technical, consultancy, or B2B environment.
Highly Desirable:
- Experience in scientific, regulatory, or chemical-related industries.
- Familiarity with SaaS or digital platform-based solutions.
- Experience supporting complex, consultative sales processes.
- Understanding of global regulatory or compliance environments.
Personal Attributes
- Highly organised and detail-oriented.
- Commercially aware with a proactive mindset.
- Collaborative and able to influence across functions.
- Comfortable working in a fast-paced, evolving environment.
- Committed to quality, accuracy, and continuous improvement.
Sales Support Manager in Oxford employer: Tech Buildr
Contact Detail:
Tech Buildr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the scientific and technical fields. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Sales Support Manager role. Highlight your leadership skills and any relevant sales operations experience to demonstrate your fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fast-growing team and contributing to our success.
We think you need these skills to ace Sales Support Manager in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Support Manager role. Highlight your experience in sales operations and team leadership, and don’t forget to mention any relevant industry knowledge you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention your experience with CRM systems and your ability to manage complex customer relationships.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your impact. Whether it’s improving sales processes or leading a successful team, we love to see quantifiable results that show how you’ve contributed to previous employers.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Tech Buildr
✨Know Your Stuff
Make sure you understand the company’s services and how they support their clients in the scientific, chemical, and life sciences industries. Brush up on relevant sales operations processes and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Sales Support Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you set objectives, fostered collaboration, and developed team members. Highlight your coaching style and how it has led to improved performance.
✨Demonstrate Process Improvement Knowledge
Be ready to talk about specific sales support processes you've designed or improved. Discuss tools and workflows you've implemented that enhanced efficiency and quality. This will show your potential employer that you can bring valuable insights to their operations.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've managed stakeholder relationships and ensured alignment across different teams in previous roles, as this will be crucial for success in their environment.