At a Glance
- Tasks: Manage accounts and sell IT support services to existing and prospective clients.
- Company: Join a long-standing independent IT solutions business with a strong reputation.
- Benefits: Enjoy a competitive salary, commission, car allowance, and 28 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team with opportunities for growth and industry events.
- Qualifications: Experience in IT sales and a consultative approach with clients is essential.
- Other info: Hybrid working model with office attendance just 1-2 days a week.
The predicted salary is between 28000 - 36000 £ per year.
Opportunity to join a long standing independent IT solutions business, in their Services team. The role is to work across a large base of both existing and prospective accounts, selling a range of IT support services. This will include Cloud, servicedesk, maintenance and a range of outsourced IT solutions.
This business has its own servicedesk, a large team of engineers as well as opportunity to provide cloud solutions on both a public and private basis. This role would suit an experienced IT sales professional who has numerous years sitting in front of IT Directors / Managing Directors / Business owners and advising them around potential IT services and solutions.
The role will include a mixture of new and existing customers and you will be naturally consultative in style. Target customers will be typically SMB (50-500 users) and be in the North West of England.
The business has strong relationships with all the modern workplace Technology vendors - Microsoft, VMWare, Citrix etc. They operate a fully flexible / hybrid approach to working (office typically 1-2 days per week) and attend lots of industry, vendor and customer events.
To be considered for the role we are looking for the following:
- An experienced IT sales professional
Account Manager - IT Support employer: Tech Buildr
Contact Detail:
Tech Buildr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - IT Support
✨Tip Number 1
Network with professionals in the IT support and cloud services industry. Attend local tech meetups or industry events in the North West to connect with potential colleagues and clients, which can give you an edge when applying for the Account Manager position.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in IT support and cloud services. Being knowledgeable about vendors like Microsoft, VMWare, and Citrix will not only boost your confidence but also impress interviewers with your understanding of the market.
✨Tip Number 3
Prepare to demonstrate your consultative selling style during interviews. Think of examples from your past experiences where you've successfully advised clients on IT solutions, as this aligns perfectly with what the role requires.
✨Tip Number 4
Research the company’s existing client base and their service offerings. Understanding their current operations and how you can contribute to their growth will help you stand out as a candidate who is genuinely interested in the role.
We think you need these skills to ace Account Manager - IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT sales, particularly with SMBs. Emphasise your consultative approach and any specific achievements in selling IT support services.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience working with IT Directors and how you can add value to their existing customer base.
Highlight Relevant Skills: Focus on skills that are crucial for the Account Manager position, such as relationship building, communication, and knowledge of cloud solutions. Use specific examples to demonstrate these skills.
Showcase Industry Knowledge: Demonstrate your understanding of the IT industry and the specific technologies mentioned in the job description, like Microsoft, VMWare, and Citrix. This will show your potential employer that you are well-informed and passionate about the field.
How to prepare for a job interview at Tech Buildr
✨Research the Company
Before your interview, take some time to research the company thoroughly. Understand their services, especially in IT support and cloud solutions, and be prepared to discuss how your experience aligns with their offerings.
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your sales achievements. Be ready to share specific figures related to your past performance, such as revenue generated, percentage of targets met, and any notable accounts you've managed.
✨Prepare for Consultative Selling Questions
Expect questions that assess your consultative selling skills. Prepare examples of how you've successfully advised clients on IT solutions, focusing on your approach to understanding their needs and providing tailored recommendations.
✨Showcase Your Relationship-Building Skills
Since the role involves working with existing and prospective accounts, highlight your ability to build and maintain relationships. Share stories that illustrate your success in engaging with IT Directors and business owners, and how you’ve nurtured those connections.