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- Tasks: Join us as an SCCM L3 Engineer to design, implement, and troubleshoot cutting-edge IT solutions.
- Company: TECEZE is a dynamic IT service provider in London, specializing in managed services and tech solutions.
- Benefits: Enjoy flexible work options, formal training, and opportunities for professional growth with top vendor partners.
- Why this job: Be part of a collaborative culture that values innovation and offers impactful projects in technology.
- Qualifications: Must have a Bachelor's degree in IT and 7+ years of SCCM/MECM experience; certifications are a plus.
- Other info: This role involves mentoring junior teams and optimizing enterprise environments for maximum efficiency.
The predicted salary is between 48000 - 72000 £ per year.
Company Description
- TECEZE is an IT service provider based in UK, London, offering a wide range of services to businesses across all sectors. With top vendor partners, formal training, and vendor certifications, we aim to maximize the return on technology investments for our clients. Specializing in IT managed services, hardware supply, meeting room installations, AV solutions, and more, we provide 24/7 support and years of experience in service delivery.
Role Description
- The SCCM L3 Engineer is responsible for the design, implementation, administration, and troubleshooting of Microsoft System Center Configuration Manager (SCCM/MECM) infrastructure. The role requires advanced expertise in software deployment, patch management, OS imaging, endpoint security, compliance, and automation to support enterprise environments. The SCCM L3 Engineer will also work on escalations, perform root cause analysis, and provide guidance for L1/L2 teams.
- Key Responsibilities:
- 1. SCCM Infrastructure Design & Administration
- Architect, implement, and manage SCCM/MECM infrastructure across multiple sites.
- Perform capacity planning, load balancing, and scalability assessment.
- Configure and manage SCCM roles (MP, DP, SUP, SQL, etc.).
- Maintain SCCM health, ensuring compliance with best practices.
- 2. OS Deployment & Imaging
- Develop, test, and deploy OS images (OSD) using SCCM task sequences.
- Troubleshoot PXE boot issues and driver management.
- Optimize imaging processes for speed, reliability, and automation.
- Integrate Microsoft Autopilot and Intune for modern endpoint management.
- 3. Application Packaging & Software Deployment
- Package, deploy, and manage enterprise applications using SCCM.
- Manage application dependencies, versioning, and compatibility testing.
- Automate software deployment via PowerShell scripting.
- Troubleshoot failed deployments, software conflicts, and installation errors.
- 4. Patch Management & Compliance
- Plan and execute monthly patch deployments (WSUS, SUP) for Windows, Office, and third-party apps.
- Configure and manage compliance baselines.
- Automate patching workflows and reporting.
- Troubleshoot failed updates, rollback issues, and patching errors.
- 5. Endpoint Security & Compliance
- Implement BitLocker encryption, Windows Defender, and security baselines.
- Integrate SCCM with Defender ATP, Intune, and Azure Security Center.
- Ensure compliance with enterprise security policies.
- 6. SCCM Troubleshooting & Escalation Support
- Provide L3-level support for complex SCCM issues escalated by L1/L2 teams.
- Perform log analysis (Logs, Event Viewer, CMTrace, WMI, SQL queries) to resolve issues.
- Conduct root cause analysis (RCA) and problem resolution for recurring issues.
- 7. Scripting & Automation
- Develop PowerShell scripts for task automation, reporting, and remediation.
- Automate repetitive administrative tasks for efficiency.
- Create custom reports using SQL queries and SSRS (SQL Server Reporting Services).
- 8. Performance Optimization & Monitoring
- Monitor SCCM infrastructure health using built-in and third-party tools.
- Optimize SCCM database performance and ensure SQL efficiency.
- Fine-tune client policies, maintenance tasks, and bandwidth management.
- 9. Documentation & Knowledge Sharing
- Create and maintain detailed documentation for SCCM architecture, configurations, and SOPs.
- Provide training and mentoring to L1/L2 support teams.
- Maintain a knowledge base of known issues, troubleshooting steps, and best practices.
- 10. Integration with Modern Management Solutions
- Work with Microsoft Intune, Co-Management (SCCM + Intune), and Autopilot for hybrid management.
- Integrate SCCM with Azure AD, Windows Update for Business (WUfB), and cloud-based services.
- Required Skills & Qualifications:
- Education: Bachelor\’s degree in IT, Computer Science, or a related field.
- Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102) or equivalent.
- Experience: 7+ years of hands-on experience with SCCM/MECM administration in an enterprise environment.
- Technical Skills:
- ✅ SCCM/MECM Infrastructure Management
- ✅ OS Deployment (OSD, MDT, WDS, Autopilot)
- ✅ Software Packaging (MSI, App-V, PowerShell, Chocolatey)
- ✅ Patch Management (WSUS, SUP, ADRs, Compliance Baselines)
- ✅ SQL Queries, SSRS Reporting
- ✅ PowerShell Automation for SCCM & Endpoint Management
- ✅ Troubleshooting CMTrace logs, Event Viewer, WMI Issues
- ✅ Endpoint Security (BitLocker, Defender ATP, Security Baselines)
- ✅ Integration with Intune, Co-Management, Azure AD, Autopilot
- ✅ Performance Tuning (SCCM Site Server, SQL Optimization, DP Bandwidth)
- ✅ Networking Knowledge (PXE Boot, DHCP, DNS, Firewall Rules)
TECEZE | SCCM L3 Engineer employer: TECEZE
Contact Detail:
TECEZE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TECEZE | SCCM L3 Engineer
✨Tip Number 1
Familiarize yourself with the latest features and updates of SCCM/MECM. Being well-versed in the newest functionalities will not only boost your confidence but also demonstrate your commitment to staying current in this rapidly evolving field.
✨Tip Number 2
Engage with online communities and forums related to SCCM and endpoint management. Networking with professionals in the field can provide you with valuable insights, tips, and even potential referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully implemented or troubleshot SCCM solutions. Having specific examples ready will showcase your hands-on experience and problem-solving skills during the interview.
✨Tip Number 4
Highlight your experience with automation tools like PowerShell and SQL in your conversations. Emphasizing your ability to streamline processes and improve efficiency will align well with the responsibilities of the SCCM L3 Engineer role.
We think you need these skills to ace TECEZE | SCCM L3 Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with SCCM/MECM administration, OS deployment, and software packaging. Use specific examples that demonstrate your expertise in these areas.
Craft a Strong Cover Letter: In your cover letter, express your passion for IT services and how your skills align with the responsibilities of the SCCM L3 Engineer role. Mention any relevant certifications and your experience with troubleshooting and automation.
Showcase Technical Skills: Clearly list your technical skills related to SCCM, PowerShell scripting, and endpoint security. Provide examples of how you've successfully implemented these skills in previous roles.
Highlight Problem-Solving Abilities: Discuss specific instances where you performed root cause analysis or resolved complex issues. This will demonstrate your capability to handle escalations and support L1/L2 teams effectively.
How to prepare for a job interview at TECEZE
✨Show Your SCCM Expertise
Be prepared to discuss your hands-on experience with SCCM/MECM administration. Highlight specific projects where you designed, implemented, or troubleshot SCCM infrastructure, and be ready to explain the challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting complex issues, prepare examples of past incidents where you performed root cause analysis. Discuss the tools you used, such as CMTrace or SQL queries, and how your solutions improved system performance.
✨Discuss Automation and Scripting
Automation is key in this role. Be ready to talk about your experience with PowerShell scripting for task automation and reporting. Share specific scripts you've developed and how they enhanced efficiency in your previous roles.
✨Understand Modern Management Solutions
Familiarize yourself with Microsoft Intune, Autopilot, and their integration with SCCM. Be prepared to discuss how you have utilized these tools in past projects and how they can improve endpoint management in an enterprise environment.
