Teceze in Reading, United Kingdom, is seeking a Technical Desktop Engineer to provide Level 1 and 2 technical support to end users. You will troubleshoot desktops, laptops, printers, and software, and resolve Windows and Office 365 issues while managing user accounts and access requests.
You will log and track incidents in the ticketing system, escalate complex issues, support hardware installations, and maintain thorough documentation of resolutions. Strong communication is essential.
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Desktop Support Engineer: Windows, Office & AD Specialist in Reading employer: TECEZE
TECEZE is an exceptional employer located in Warwick, offering a dynamic work environment where innovation and collaboration thrive. As a Cisco Video Conferencing Installation Engineer, you will benefit from ongoing professional development opportunities, a supportive team culture, and the chance to work on cutting-edge technology projects that make a real impact for clients. With a focus on employee well-being and safety, TECEZE ensures that you have the resources and support needed to excel in your role while enjoying a fulfilling career.