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- Tasks: Manage IT service operations and provide deskside support for end users.
- Company: Leading IT services provider with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for skill development.
- Why this job: Join a dynamic team and enhance your tech skills while helping others.
- Qualifications: 3-4 years of experience in IT support and strong troubleshooting abilities.
- Other info: Great chance to work with diverse devices and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services provider is seeking an IT Support / EUC Specialist - Backfill to manage IT service operations primarily in End User Computing and provide deskside support. The ideal candidate should have 3-4 years of experience, strong troubleshooting skills, and be proficient in managing hardware and software installations. Excellent English communication and customer service skills are essential. This role offers the opportunity to work with various devices, ensuring smooth operation and support for all end users.
End-User Computing IT Support Specialist in Kenilworth employer: TECEZE
Contact Detail:
TECEZE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End-User Computing IT Support Specialist in Kenilworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in End User Computing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've solved tech issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Practice your customer service skills! Since this role involves deskside support, think of scenarios where you’ve helped users with tech problems. Being able to communicate clearly and empathetically is key.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that IT Support Specialist role!
We think you need these skills to ace End-User Computing IT Support Specialist in Kenilworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in End User Computing and IT support. We want to see how your troubleshooting skills and hardware/software management experience align with what we're looking for!
Show Off Your Communication Skills: Since excellent English communication is key, don’t shy away from showcasing your customer service experience. We love candidates who can clearly articulate their thoughts and provide top-notch support!
Be Specific About Your Experience: When detailing your past roles, be specific about the types of devices and software you’ve worked with. We’re keen to know how you’ve ensured smooth operations for end users in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TECEZE
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills and be ready to discuss specific hardware and software you've worked with. Be prepared to explain how you've resolved issues in the past, as this will show your practical experience.
✨Show Off Your Customer Service Skills
Since this role involves deskside support, practice how you communicate technical information clearly and patiently. Think of examples where you've provided excellent customer service, as this will highlight your ability to handle user queries effectively.
✨Familiarise Yourself with End User Computing
Research the latest trends and technologies in End User Computing. Being knowledgeable about current devices and software will not only impress your interviewers but also demonstrate your passion for the field.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's IT operations and team dynamics. This shows your interest in the role and helps you gauge if it's the right fit for you.
