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- Tasks: Provide top-notch IT support and maintain tech systems in an educational environment.
- Company: Join TEC Partnership, a leader in innovative education and training.
- Benefits: Enjoy 30 days annual leave, health plans, and staff discounts.
- Other info: Dynamic workplace with a commitment to equality and safeguarding.
- Why this job: Make a real difference in students' lives while developing your tech skills.
- Qualifications: Experience in ICT support and relevant qualifications required.
The predicted salary is between 26150 - 26150 £ per year.
Location: East Riding College, Bridlington
TEC Partnership is made up of four colleges, two training providers, a 14-16 provision and a nursery, stretching from Scarborough to Skegness with a Nottingham based campus also. At TEC Partnership we offer high‑quality education, innovative training, and life‑changing opportunities to thousands of learners each year. Our teams are passionate about making a real difference and now, we’re looking for someone who shares that commitment to join us in the role of ICT Technician.
About the role
We are seeking an ICT Technician to provide reliable, customer‑focused IT support within a Further or Higher Education environment. The role involves delivering first and second-line technical support for staff and students, maintaining ICT systems, networks, devices, and learning technologies, and providing classroom and audio‑visual support to underpin teaching, learning, and assessment. The postholder will support user account and device management, promote secure and appropriate use of ICT in line with safeguarding, GDPR, and health & safety requirements, and contribute to service improvement through effective documentation, teamwork, and ongoing professional development.
About the person
The successful candidate will have experience providing ICT technical support in a structured environment, ideally within education or the public sector, with proven ability to troubleshoot hardware, software, networking, and user issues. They will also hold the following qualifications:
- GCSE (Level 2) English and Maths
- Level 3 qualification in ICT or equivalent experience, with relevant industry certifications such as CompTIA, Microsoft, or ITIL desirable.
A full UK driving license and willingness to travel between sites are required. Strong knowledge of Windows operating systems, Microsoft 365, basic networking, and cyber‑security principles is required, alongside excellent customer service and communication skills, a methodical approach to problem‑solving, and the ability to support non‑technical users.
What we offer
In return for your skills and experience, we can offer you access to a wide range of Group benefits, such as:
- Pension Membership
- 30 Days Annual Leave pro rata, plus bank holidays
- Christmas Closure Days
- Occupational sick pay scheme (higher than statute)
- Occupational Maternity/Adoption pay (higher than statute)
- Life Assurance Scheme and Death Grant
- 24‑hour Employee Helpline – Free and confidential
- Cycle to Work Saving Schemes
- Westfield Health Medical Cash Plan – monthly payments
- UNUM Dental Cash Plan – monthly payments
- Staff discounts on campus e.g., Hair & Beauty/ Bakery/ Gym etc
The TEC Partnership is committed to Prevent Duty, Equality, Diversity & Inclusion and promoting British Values within the workplace. We are an equal opportunity workplace. Safeguarding is a priority for us, as well as ensuring the welfare of children and young people and we expect the same commitment from all staff and volunteers. All posts are subject to an Enhanced Disclosure Clearance through the DBS, references that cover the last two years of employment and online screening. Other checks may also be required. Please note that all employees must have Literacy and Numeracy to at least Level 2.
ICT Technician in Bridlington employer: TEC Partnership
Contact Detail:
TEC Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician in Bridlington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector or tech community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common ICT Technician questions. Think about how you’d troubleshoot specific issues or support non-technical users. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got any projects or experiences that highlight your technical support abilities, bring them up during interviews. Real-life examples can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace ICT Technician in Bridlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Technician role. Highlight your relevant experience in providing IT support, especially in educational settings. We want to see how your skills match what we're looking for!
Show Off Your Skills: Don’t hold back on showcasing your technical skills! Mention your knowledge of Windows operating systems, Microsoft 365, and any industry certifications you have. This is your chance to shine, so let us know what you can bring to the table.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how you align with our values at TEC Partnership. Share specific examples of how you've made a difference in previous roles, especially in customer service and problem-solving.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at TEC Partnership
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems, Microsoft 365, and basic networking. Be ready to discuss how you've tackled technical issues in the past, as this will show your problem-solving skills and experience in providing ICT support.
✨Show Off Your Customer Service Skills
Since the role involves supporting staff and students, it's crucial to demonstrate your excellent communication and customer service abilities. Think of examples where you've helped non-technical users and how you made their experience better.
✨Understand the Educational Environment
Familiarise yourself with the specific challenges and needs of an educational setting. Be prepared to discuss how you can contribute to a positive learning environment through your technical support and how you can promote safe and effective use of ICT.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the college's approach to technology in education. This shows your genuine interest in the position and helps you assess if it's the right fit for you.