Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on support and expert guidance for RF solutions at customer sites.
- Company: Join a tech start-up specializing in innovative RF solutions for wearables and mobile devices.
- Benefits: Enjoy competitive salary, flexible work hours, remote options, and company share schemes.
- Why this job: Be a technical advocate, solve real-world challenges, and collaborate with global mobile phone OEMs.
- Qualifications: Strong RF engineering background with experience in customer-facing roles required.
- Other info: Frequent travel to customer locations is part of the role.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Customer Support Engineer Location: Cambridge, UK / The Netherlands Department: Sales and Marketing Reports To: VP Marketing and Sales / Business Development Job Type: Full-Time Overview We are a technology start-up specializing in advanced RF solutions for connected wearables and mobile devices. As a semiconductor company, we are backed by strong investment and are focused on designing, developing, and commercializing innovative RF Front Ends using cutting-edge technologies. We are seeking a Customer Support Engineer to drive technical acceptance of our solutions, support customers during evaluations, and assist with design-in efforts. Responsibilities Provide hands-on support and expert guidance to drive technical acceptance of RF solutions at customer sites. Assist customers with evaluations and design-in efforts to ensure seamless integration of our technology. Collaborate with internal teams to develop tools and create data to communicate the value of our solutions. Maintain a high level of organization to ensure timely task tracking and completion. Engage proactively with customers, addressing challenges and finding solutions with persistence. Act as a technical advocate, ensuring customer needs are met and promoting long-term product success. Qualifications Education and Experience: Strong RF engineering background with experience in customer-facing roles. Proven track record working with global mobile phone OEMs.Technical Skills: Solid understanding of antenna design, performance, and testing. Expertise in RF technologies, including testing, design-in, and performance evaluation.Soft Skills: Problem-solving mindset with a tenacious attitude toward finding solutions. Highly organized and task-oriented with a proactive approach. Strong interpersonal and communication skills, able to explain technical concepts to diverse stakeholders.Preferred Qualifications: Experience in the semiconductor industry or related technical fields. Familiarity with customer support practices and tools. Day-to-day The Customer Support Engineer will work closely with global mobile phone OEMs, providing technical support, assisting with evaluations, and collaborating with internal teams to develop tools and data that demonstrate the value of our solutions. This role will involve frequent travel to customer locations. Benefits Competitive salary and pension contributions Company share option scheme 25 days holiday + national holidays Weekly company lunches (Cambridge, UK) Flexible work hours and remote work options 8% holiday allowance (Netherlands only) Equal Opportunity Statement We are an equal-opportunity employer and value diversity. Employment decisions are based on qualifications, merit, and business need, without regard to race, religion, gender identity, sexual orientation, disability, or veteran status. Ready to Join Us? If this opportunity excites you and aligns with your expertise, we’d love to connect
Technical Support Engineer employer: Tec Partners
Contact Detail:
Tec Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarize yourself with the latest RF technologies and trends in the semiconductor industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the RF and semiconductor sectors. Attend industry events or join online forums to connect with potential colleagues and learn more about the challenges they face, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully supported customers in the past. Highlight your problem-solving skills and ability to communicate complex technical concepts clearly.
✨Tip Number 4
Research our company’s products and recent projects. Being knowledgeable about our solutions will allow you to engage more effectively during interviews and show that you're ready to contribute from day one.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Support Engineer position. Understand the key responsibilities and qualifications required, especially the technical skills related to RF engineering.
Tailor Your CV: Customize your CV to highlight relevant experience in RF technologies and customer-facing roles. Emphasize any previous work with mobile phone OEMs and your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer support. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to the company's success.
Highlight Soft Skills: In your application, make sure to emphasize your strong interpersonal and communication skills. Provide examples of how you've effectively explained technical concepts to diverse stakeholders in previous roles.
How to prepare for a job interview at Tec Partners
✨Showcase Your RF Expertise
Make sure to highlight your strong RF engineering background during the interview. Be prepared to discuss specific projects or experiences where you successfully integrated RF solutions, especially in customer-facing roles.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your problem-solving mindset. Discuss challenges you've faced in previous roles and how you approached finding solutions, particularly in technical support scenarios.
✨Communicate Clearly
Since you'll be explaining technical concepts to diverse stakeholders, practice articulating complex ideas in a simple and clear manner. This will demonstrate your strong interpersonal and communication skills.
✨Be Proactive and Organized
Emphasize your proactive approach and organizational skills. Share how you manage tasks and ensure timely completion, as this aligns with the expectations of maintaining high levels of organization in the role.
