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- Tasks: Lead transformation programmes to improve workflows and operational coherence across teams.
- Company: Dynamic and ambitious business focused on practical change.
- Benefits: Competitive salary, flexible hybrid work, and opportunities for impactful change.
- Other info: Work in a collaborative environment with strong focus on outcomes.
- Why this job: Shape how a growing organisation operates and make meaningful changes.
- Qualifications: Experience in operations, transformation, or programme delivery roles.
The predicted salary is between 70000 - 80000 £ per year.
About the role
Location: Norwich – 1 day a fortnight onsite
Salary: £70,000-£80,000 + benefits DOE
We're partnering with a growing, ambitious business to hire an Operating Systems Lead – someone who can take how a company wants to operate and make it work in practice. This is a high-impact, cross-functional role focused on improving how work actually gets done. You'll work across teams, systems and processes to reduce friction, improve clarity, and build ways of working that are scalable, reliable and easy to use. You won't be writing strategy decks. You'll be making change stick.
Responsibilities
- You will take ownership of a key internal transformation programme, focused on improving workflows, systems and operational coherence across the business.
- That means understanding how things really work today – where processes break down, where teams rely on workarounds, and where information gets lost – and then redesigning those workflows end-to-end.
- You will work closely with senior stakeholders, internal teams and external partners to implement changes, ensuring they are not only delivered but embedded into day-to-day operations.
- A key part of the role is balancing structure with usability: improving governance and control without adding unnecessary complexity.
- There's also an opportunity to introduce automation and AI where it genuinely improves outcomes, with a focus on practical application rather than theory.
Qualifications
- We are looking for someone who has experience improving how work gets done across teams – whether in operations, transformation, business operations or programme delivery roles.
- Experience may come from consulting, a scale-up environment, or a transformation role within a larger organisation.
- What matters most is your ability to connect the dots between systems, processes and people, and to turn complex, messy environments into something clearer and more effective.
- You will be comfortable working with ambiguity, confident engaging senior stakeholders, and able to move from diagnosis to implementation with a strong sense of ownership.
Why apply?
This is an opportunity to step into a broad, business-critical role with real scope and visibility. You'll have the chance to shape how a growing organisation operates end-to-end, working in a flexible, hybrid environment with a strong focus on outcomes over presenteeism. If you're looking for a role where you can take ownership of meaningful change, please reach out to Fintan at TEC Partners for more information.
Operating Systems Lead in Norfolk employer: Tec Partners
Contact Detail:
Tec Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operating Systems Lead in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operating Systems Lead role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to operational improvements. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Don’t forget to research the company culture and values! Understanding how they operate will help you tailor your responses and show that you’re a great fit for their team. We want you to shine in your interview!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Operating Systems Lead position!
We think you need these skills to ace Operating Systems Lead in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operating Systems Lead role. Highlight your experience in improving workflows and systems, and don’t forget to mention any relevant transformation projects you've led.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how you connect the dots between systems, processes, and people. Share specific examples of how you've made change stick in previous roles.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to work with ambiguity and tackle complex environments. We want to see how you've diagnosed issues and implemented effective solutions in past experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tec Partners
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Operating Systems Lead. Familiarise yourself with how workflows, systems, and operational coherence are currently managed. This will help you speak confidently about how you can improve these areas.
✨Prepare Real-World Examples
Think of specific instances from your past experience where you've successfully improved processes or implemented change. Be ready to discuss how you identified issues, engaged stakeholders, and delivered results. This will demonstrate your ability to connect the dots between systems, processes, and people.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to discuss how you handle ambiguity and complex environments. Share examples of how you've turned messy situations into clearer, more effective operations. This will highlight your capability to balance structure with usability.
✨Engage with Stakeholders
Since this role involves working closely with senior stakeholders, practice how you would engage them in discussions about change. Think about how you can communicate your ideas clearly and persuasively, ensuring they see the value in your proposed improvements.