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- Tasks: Install, maintain, and repair innovative monitoring systems globally.
- Company: Join a forward-thinking company focused on revolutionary green technology.
- Benefits: Enjoy remote work, 25 days annual leave, and employee share options.
- Why this job: Be part of a dynamic team making a real impact in tech and sustainability.
- Qualifications: Hands-on mechanical experience and strong communication skills required.
- Other info: Travel extensively and work in various weather conditions while gaining unique industry experience.
The predicted salary is between 30000 - 42000 £ per year.
Location: Global (Ideal candidate based in the UK)
About the Role: We are currently seeking a skilled Field Service Technician to join our team and support our worldwide operations. As a Field Service Technician, you will play a crucial role in installing, maintaining, and repairing cutting-edge monitoring systems. This position involves site surveying, installation, repair, and maintenance of monitors and associated network equipment. You will be at the forefront of implementing a revolutionary green technology, presenting both opportunities and responsibilities to overcome challenges.
Key Responsibilities:
- Installation, maintenance, and repair of insect monitoring systems.
- Site surveying to assess the requirements for effective system implementation.
- Liaising with customers, ensuring high levels of customer satisfaction through effective communication and issue resolution.
- Handling and resolving technical issues, serving as the primary point of contact for customers.
- Keeping customers informed of progress and representing the team for many clients.
- Traveling extensively throughout the UK and internationally, covering up to 75% of working time.
- Working in various weather conditions and carrying equipment as required.
- Conducting remote work when not on field visits.
Experience and Skills:
- Troubleshooting experience with complex systems involving software, electronics, and mechanical components.
- Strong communication skills, with the ability to explain technical terminology to reassure and provide excellent service to customers.
- Capability to perform basic mechanical repairs and required maintenance using special tools and equipment.
Person Requirements:
- Hands-on experience in a mechanical role.
- Excellent communication and interpersonal skills.
- Valid driving license is mandatory.
- Experience in remote diagnostic and technical support solutions in a customer support environment is desirable.
- Willingness to travel globally, sometimes at short notice.
- Experience in a similar environment is advantageous.
- BTEC, C&G, HNC, or similar qualification in an engineering discipline.
- Knowledge of foreign languages, including Arabic, French, German, Polish, or Portuguese, is beneficial but not essential.
Package:
- Unique learning experience in a fast-moving tech environment.
- High degree of responsibility and autonomy.
- All travel expenses covered.
- 25 days annual leave plus bank holidays.
- Pension scheme.
- Employee share options.
How to Apply:
To apply, please send your CV and a brief covering email outlining why you would like to join the team. We welcome applications from diverse candidates and are committed to promoting an inclusive workplace.
Field Service Technician employer: Tec Partners
Contact Detail:
Tec Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with the latest technologies in monitoring systems. Being knowledgeable about cutting-edge green technology will not only impress us but also show your commitment to the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially with complex systems. We value candidates who can quickly diagnose and resolve issues, so be prepared to discuss your past experiences in this area.
✨Tip Number 3
Highlight any experience you have with customer service. Since you'll be liaising with clients regularly, showcasing your strong communication skills and ability to handle technical queries will set you apart.
✨Tip Number 4
If you have a valid driving licence and are willing to travel, make sure to mention this in conversations. We need someone who is flexible and ready to hit the road, so your enthusiasm for travel can be a big plus.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Technician role. Emphasise your troubleshooting experience, mechanical repairs, and any customer support roles you've held.
Craft a Compelling Cover Email: In your covering email, clearly express your enthusiasm for the position and the company. Mention specific reasons why you want to join the team and how your background makes you a great fit for the role.
Highlight Communication Skills: Since strong communication is key in this role, provide examples in your application of how you've effectively communicated technical information to customers or colleagues in the past.
Show Willingness to Travel: Mention your readiness to travel extensively, as this position requires it. If you have previous experience travelling for work, be sure to include that in your application.
How to prepare for a job interview at Tec Partners
✨Showcase Your Technical Skills
Be prepared to discuss your troubleshooting experience with complex systems. Highlight specific examples where you've successfully installed, maintained, or repaired similar equipment, as this will demonstrate your hands-on expertise.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice explaining technical concepts in simple terms. This will help reassure the interviewer that you can effectively liaise with customers and resolve their issues.
✨Demonstrate Your Adaptability
Given the extensive travel and varied working conditions, share experiences that showcase your flexibility and ability to work under different circumstances. Mention any previous roles where you had to adapt quickly to new environments or challenges.
✨Express Your Passion for Green Technology
As the role involves implementing revolutionary green technology, convey your enthusiasm for sustainable practices. Discuss any relevant experiences or knowledge you have about green technologies and how they can impact the industry.
