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For Companies At a Glance
- Tasks: Install, maintain, and support high-tech equipment at customer sites.
- Company: Join a leading global manufacturer of advanced precision equipment.
- Benefits: Enjoy a competitive salary, bonuses, flexible hours, and a company car.
- Why this job: Be part of a world-class team, develop skills, and make a real impact.
- Qualifications: Technical qualification in engineering and field service experience preferred.
- Other info: Expect significant travel with hotel expenses reimbursed.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Technical Customer Engineer / Field Service Technician
Department: Product Assembly
Reports to: Hiring Manager
Location: Manchester / Leeds / Birmingham (field-based role)
Start Date: ASAP
About the Role
A leading global manufacturer of advanced precision equipment is seeking a skilled and customer-focused Field Service Technician (Technical Customer Engineer) to join their Product Assembly division. Covering the North and Midlands regions, you will install, commission, maintain, and support high-technology capital equipment at customer sites, helping clients achieve the best results from their investment.
Key Responsibilities
- Install and commission precision equipment at customer locations
- Perform maintenance, troubleshooting, and repairs to ensure maximum equipment uptime
- Provide customer training, technical advice, and application support
- Build strong relationships as a trusted technical partner
- Accurately complete service documentation and maintain records
- Plan and manage a flexible field‑based schedule with significant travel (approx. 2–3 nights away per week)
What\’s on Offer
- Base salary up to £40, per annum
- 40‑hour working week with flexible hours
- Company car (e.g., Ford Kuga) with £85/month employee contribution (no car allowance)
- Weekend overtime at 1.5x pay, with an extra 4 hours per night away from home
- Hotel expenses reimbursed reasonably (no fixed allowance, discretion applies)
- Pension scheme with 4% employer contribution (4% employee)
Ideal Candidate Profile
- Technical qualification (HNC/HND or equivalent) in mechanical, electrical, or electronics engineering
- Proven field service or capital equipment experience preferred
- Strong technical problem‑solving skills and a professional, customer‑focused approach
- Confident working independently, managing your own schedule, and travelling frequently
- Full UK driving licence required
Why Apply?
You\’ll join a world‑class business at the forefront of precision technology, offering robust technical training and the chance to support leading‑edge industrial equipment. This is an opportunity to develop your skills, work with cutting‑edge products, and make a real impact on customers\’ success.
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Field Service Engineer employer: Tec Partners
Contact Detail:
Tec Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of precision equipment that the company manufactures. Understanding the technology and its applications will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture, expectations, and the day-to-day responsibilities of a Field Service Engineer, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your problem-solving skills and past experiences in field service roles. Be ready to share specific examples of how you've successfully resolved technical issues or improved customer satisfaction, as this will highlight your suitability for the position.
✨Tip Number 4
Showcase your ability to manage a flexible schedule and travel frequently. Highlight any previous experience where you've successfully balanced multiple tasks or projects while on the road, as this is crucial for the role's demands.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service or capital equipment. Emphasise any technical qualifications, such as HNC/HND, and showcase your problem-solving skills and customer-focused approach.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Field Service Engineer role. Mention your experience with installation, maintenance, and customer training, and explain how you can build strong relationships with clients.
Showcase Technical Skills: In your application, clearly outline your technical qualifications and any relevant certifications. Provide examples of how you've successfully troubleshot and repaired equipment in previous roles to demonstrate your expertise.
Highlight Flexibility and Independence: Since this role requires significant travel and independent work, mention your ability to manage your own schedule effectively. Share experiences where you've successfully worked autonomously and adapted to changing circumstances.
How to prepare for a job interview at Tec Partners
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight any relevant projects or equipment you've worked with, especially those related to mechanical, electrical, or electronics engineering.
✨Demonstrate Customer Focus
Since the role involves building strong relationships with clients, share examples of how you've successfully supported customers in the past. Emphasise your ability to provide training and technical advice.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about troubleshooting and maintenance scenarios. Prepare specific examples where you identified a problem, implemented a solution, and ensured maximum equipment uptime.
✨Discuss Your Flexibility and Independence
As this is a field-based role requiring significant travel, be ready to talk about your experience managing your own schedule and working independently. Mention any previous roles that required similar flexibility.
