At a Glance
- Tasks: Provide 2nd line network support and collaborate on critical infrastructure projects.
- Company: Dynamic tech company based in Birmingham with a hybrid work model.
- Benefits: Competitive daily rate, flexible working, and opportunities for professional growth.
- Other info: Exciting contract role with potential for hands-on experience and process improvement.
- Why this job: Join a team where your skills will directly impact infrastructure projects and enhance your career.
- Qualifications: Technical skills in network support and experience with LAN/WAN infrastructure.
The predicted salary is between 70000 - 90000 € per year.
Location: Birmingham – Hybrid
Job Type: Contract (Inside IR35) – 9-12 months
Rate: £350-450 p/day. Minimum 2 days per week in-office; occasional 3–4 days with prior agreement for project delivery if required.
Summary: We are looking for a technically skilled and dependable Network Support Engineer to join our team, providing strong 2nd line support and helping to deliver critical infrastructure projects in collaboration with project managers and on-site teams.
Key Responsibilities:
- Provide 2nd line network support, troubleshooting incidents, changes, and service requests across LAN/WAN infrastructure.
- Collaborate with project managers to plan, coordinate, and execute infrastructure projects, including LAN refreshes, UPS replacements, and smart PDU deployments.
- Deliver structured remote support by guiding on-site engineers step-by-step through implementation tasks, ensuring accuracy and adherence to technical standards.
- Take ownership of assigned project deliverables, ensuring timelines, quality, and documentation requirements are met.
- Perform hands-on configuration and troubleshooting of switches, routers, PDUs, and OOB devices as required.
- Document changes and configurations clearly, maintaining up-to-date network diagrams and records.
- Proactively identify risks or issues during deployment and escalate appropriately with clear technical input.
- Contribute to process improvement, sharing feedback and refining implementation standards based on field experience.
- Maintain clear communication across internal teams, vendors, and contractors to ensure successful, standards-driven execution.
Network Support Engineer in London employer: TEC PARTNERS LIMITED
Join a dynamic and innovative team in Birmingham as a Network Support Engineer, where you will benefit from a hybrid work model that promotes flexibility and work-life balance. Our collaborative work culture encourages professional growth through hands-on experience with critical infrastructure projects, while our commitment to employee development ensures you have the resources and support needed to advance your career. With competitive rates and a focus on teamwork, this role offers a rewarding opportunity to make a significant impact in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in London
✨Tip Number 1
Network Support Engineers, listen up! When you're networking at events or online, don't just hand out your CV. Instead, engage in conversations about the latest tech trends or challenges in network support. This shows your passion and expertise, making you memorable!
✨Tip Number 2
When applying for roles, especially through our website, tailor your approach. Highlight your experience with LAN/WAN infrastructure and any hands-on troubleshooting you've done. Make it clear how you can contribute to project delivery and team collaboration.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation that excited you about the role. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Don’t underestimate the power of LinkedIn! Connect with professionals in the industry, join relevant groups, and share your insights on network support topics. This not only builds your network but also positions you as a knowledgeable candidate.
We think you need these skills to ace Network Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in network support and infrastructure projects. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Network Support Engineer role. Share specific examples of your past work that align with our needs, and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, highlight instances where you've successfully troubleshot network issues or contributed to project delivery. We love seeing how you tackle challenges, so give us the details on your thought process and outcomes!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at TEC PARTNERS LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN/WAN infrastructure, switches, routers, and PDUs. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Collaboration Skills
Since the role involves working closely with project managers and on-site teams, be prepared to share examples of how you've successfully collaborated in previous roles. Highlight any projects where you took ownership and how you ensured clear communication throughout the process.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach problem-solving, especially in high-pressure situations. Think of a time when you identified a risk during a deployment and how you escalated it. This will illustrate your proactive mindset and ability to maintain standards under pressure.
✨Be Ready to Discuss Documentation Practices
Documentation is key in this role, so be ready to talk about your experience with maintaining network diagrams and records. Share how you ensure that changes are documented clearly and how this has helped in past projects. This shows your attention to detail and commitment to quality.
