At a Glance
- Tasks: Engage with customers, manage the till, and ensure a safe and enjoyable experience.
- Company: Westmorland is a family-run business known for unique motorway service areas since 1972.
- Benefits: Enjoy free meals, generous discounts, holiday entitlements, and a paid day off for your birthday.
- Other info: Must be over 18 to apply; free or discounted travel available for certain locations.
- Why this job: Join a supportive team, learn about local products, and make memorable customer connections.
- Qualifications: A positive attitude and willingness to learn; retail experience is a plus but not required.
Working during the night time you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality you will use your passion for delivering exceptional customer service to ensure our customers are given a memorable experience every time they stop with us.
As part of the Filling Station team you will support with all duties in the Filling Station, be that working on the till, stock replenishment, cooking off our homemade and providing a great experience for our customers travelling through the night.
Safety is a priority when working in our filling station and you will oversee the safe delivery and dispensing of petroleum products in line with our health and safety standards.
You should have a positive 'can do mindset, a passion for delivering great customer service and a willingness to learn about our products.
If you have previous experience in a retail or filling station environment that’s great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.
You must be over 18 to work in our Filling Stations.
#J-18808-Ljbffr
Team Member - Filling Station (Nights) in Penrith employer: Tebay Services
Tebay Services is an exceptional employer that prioritises a warm and friendly work environment, making it an ideal place for those who thrive on customer interaction. Located in the picturesque Penrith, employees enjoy the benefits of working with locally sourced products while being part of a supportive team that encourages personal growth and development. With a focus on creating memorable experiences for visitors, our cafe crew members play a vital role in fostering a welcoming atmosphere, ensuring every shift is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Filling Station (Nights) in Penrith
✨Tip Number 1
Familiarise yourself with the local producers and products that Westmorland offers. This knowledge will not only help you engage with customers but also demonstrate your enthusiasm for the role during any informal conversations.
✨Tip Number 2
Showcase your customer service skills by practicing friendly and engaging interactions. Consider role-playing scenarios with friends or family to build your confidence in providing a memorable experience for customers.
✨Tip Number 3
Highlight your willingness to learn and adapt, especially regarding safety protocols and product knowledge. Be prepared to discuss how you can quickly pick up new skills and contribute positively to the team.
✨Tip Number 4
Network with current or former employees of Westmorland if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Team Member - Filling Station (Nights) in Penrith
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements. Highlight your customer service skills and any relevant experience in retail or filling stations.
Tailor Your CV:Make sure your CV reflects your passion for customer service and any previous experience that aligns with the role. Use specific examples to demonstrate your skills and how they relate to the job.
Craft a Personal Cover Letter:Write a cover letter that showcases your warm personality and enthusiasm for the position. Mention why you want to work at Westmorland and how you can contribute to their values of Warmth, Graft, and Courage.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer-facing roles.
How to prepare for a job interview at Tebay Services
✨Show Your Customer Service Skills
Since the role involves engaging with customers, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your warm and friendly personality, as this is key to creating memorable experiences for customers.
✨Demonstrate a 'Can-Do' Attitude
The company values a positive mindset, so during the interview, express your willingness to learn and adapt. Share instances where you've tackled challenges with enthusiasm and determination, showcasing your ability to contribute positively to the team.
✨Familiarise Yourself with the Products
Even if you don't have prior experience in a filling station, take some time to research the types of products they offer. Showing that you've done your homework will demonstrate your genuine interest in the role and the company.
✨Prioritise Safety Awareness
Safety is crucial in this role, especially when handling petroleum products. Be ready to discuss your understanding of health and safety standards, and any relevant experiences you have that highlight your commitment to maintaining a safe working environment.
