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For Companies At a Glance
- Tasks: Engage with customers, showcase local products, and maintain store presentation.
- Company: Join the Westmorland Family, known for exceptional local produce and customer service.
- Benefits: Receive full training, enjoy a friendly work environment, and gain valuable retail experience.
- Why this job: Perfect for those who love customer interaction and want to learn about local food culture.
- Qualifications: A positive attitude and willingness to learn; retail experience is a bonus but not essential.
- Other info: Opportunity to work in a vibrant team and make customers' visits memorable.
Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality your passion for delivering exceptional customer service will ensure our customers are given an memorable experience every time they stop with us.
Responsibilities
- Welcoming and engaging with customers, sharing advice on products, suppliers, food matches and allergens. Keep up to date with product knowledge to deliver brilliant customer service.
- Rolling up your sleeves to ensure shelves are stocked, fixtures are cleaned and our displays are looking their best.
- Display stock to our creative merchandising standards maintaining presentation and cleanliness standards throughout the day’s trade.
- Complete the daily paperwork, ensure it is accurate and compliant with legal requirements; HACCP, product date management, allergens, be sure to elevate any concerns.
Qualifications
You should have a positive \’can do\’ mindset, a passion for delivering great customer service and a willingness to learn about our products. If you have previous experience in a retail environment that’s great but don’t worry if you don’t. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.
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Team Member - Farmshop employer: Tebay Services
Contact Detail:
Tebay Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Farmshop
✨Tip Number 1
Showcase your passion for customer service during any interactions you have with us. Whether it's through a casual chat or at an event, let your enthusiasm shine through. This role is all about creating memorable experiences for customers, so demonstrating your commitment to this will set you apart.
✨Tip Number 2
Familiarise yourself with local producers and their products before applying. Being knowledgeable about what we offer will not only impress us but also show that you're genuinely interested in the role. You can even mention specific products or producers you admire in your conversations with us.
✨Tip Number 3
Emphasise your teamwork skills when engaging with us. This position requires collaboration with colleagues, so sharing examples of how you've successfully worked in a team environment will highlight your suitability for the role. We value a positive 'can-do' mindset!
✨Tip Number 4
Be prepared to discuss your willingness to learn and adapt. Since we provide full training, showing that you're eager to absorb new information and improve your skills will resonate well with us. Highlight any past experiences where you've quickly picked up new tasks or knowledge.
We think you need these skills to ace Team Member - Farmshop
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required. Highlight your customer service experience and any relevant knowledge about local products or food.
Tailor Your CV: Make sure your CV reflects your passion for customer service and any previous retail experience. Use specific examples that demonstrate your ability to engage with customers and work as part of a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your warm personality and enthusiasm for the role. Mention why you want to work with local producers and how you can contribute to creating memorable customer experiences.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Tebay Services
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service during the interview. Share any past experiences where you went above and beyond for a customer, even if it's from a different context.
✨Demonstrate Product Knowledge
Familiarise yourself with local producers and products that the farm shop offers. Being able to discuss these in the interview will show your commitment to learning and your readiness to engage with customers knowledgeably.
✨Emphasise Teamwork
Since the role involves working closely with colleagues, highlight your ability to work as part of a team. Share examples of how you've collaborated with others in previous roles or projects.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling customer queries or managing stock. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills and 'can-do' attitude.
