At a Glance
- Tasks: Lead shifts and ensure top-notch service for our customers.
- Company: Join a vibrant Farmshop with a focus on quality and community.
- Benefits: Competitive pay, team discounts, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to develop your career.
- Why this job: Be a key player in delivering unique experiences and championing local producers.
- Qualifications: Strong leadership skills and a positive attitude are essential.
The predicted salary is between 21150 - 25850 £ per year.
Overview
As a Service Leader in our Farmshop you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place.
In this hands‑on customer facing role, you’ll be competent to manage a high‑volume environment with a positive, can‑do approach.
You will be passionate about our offer and champion our producers, and you will ensure through your knowledgeable colleagues that our customers receive the unique and delightful experience that we are known for.
Responsibilities
- Effectively lead your shift, managing and supporting your colleagues, ensuring colleagues are deployed in line with customer demand and respond appropriately to any colleague or customer matters as required.
- Ensure the team is delivering excellent customer service and brand excellence.
- Ensure that all daily and weekly procedures are carried out and that company standards are maintained at all times.
- Support the training of new colleagues through their induction journey, refresher and any other relevant training.
Qualifications
We are looking for Service Leaders who can lead and motivate a team on a daily basis in a fast-moving environment.
Great communication skills and a can‑do attitude are essential, as is the ability to deliver high standards of excellence.
Experience leading a team in a fast‑paced, high‑volume retail environment would be an advantage, although we would also welcome those with experience in retail looking to step up to a Service Leader position.
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Service Leader - Farmshop in Penrith employer: Tebay Services
Tebay Services is an exceptional employer that prioritises a warm and friendly work environment, making it an ideal place for those who thrive on customer interaction. Located in the picturesque Penrith, employees enjoy the benefits of working with locally sourced products while being part of a supportive team that encourages personal growth and development. With a focus on creating memorable experiences for visitors, our cafe crew members play a vital role in fostering a welcoming atmosphere, ensuring every shift is both meaningful and rewarding.
