At a Glance
- Tasks: Lead shifts to ensure excellent customer service and brand standards in a high-volume catering environment.
- Company: Join our dynamic catering department at Tebay South Kitchen, known for its homemade products.
- Benefits: Enjoy a hands-on role with opportunities for training and development of new colleagues.
- Other info: This role requires great communication skills and a positive, can-do attitude.
- Why this job: Be part of a team that champions quality food and delivers unique customer experiences.
- Qualifications: Candidates should have experience leading teams in fast-paced catering environments.
The predicted salary is between 25000 - 30000 £ per year.
As a Service Leader in our catering department you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with a positive, can-do approach. You will be passionate about our offer, champion our homemade products and ensure through your knowledgeable colleagues that our customers receive the unique and delightful experience that we are known for.
Responsibilities:
- Effectively leading your shift, managing and supporting your colleagues, ensuring colleagues are deployed in line with customer demand and respond appropriately to any colleague or customer matters as required.
- Ensuring the team is delivering excellent customer service and brand excellence.
- Ensuring that all daily and weekly procedures are carried out and that company standards are maintained at all times.
- Supporting the training of new colleagues through their induction journey, refresher and any other relevant training.
Qualifications:
- Ability to lead and motivate a team on a daily basis in a fast moving environment.
- Great communication skills and a can-do attitude are essential.
- High standards of excellence within delivery of quality food, customer service and cleanliness.
- Experience of leading a team in a fast paced, high volume catering environment would be an advantage.
- We’d also be interested to hear from those with experience in catering looking to take a step up to a Service Leader position.
Service Leader - Tebay South Kitchen in Penrith employer: Tebay Services
Tebay South Kitchen offers a vibrant work environment focused on delivering exceptional homemade food. Located in Tebay, we pride ourselves on maintaining high standards of customer service and team excellence. Join a passionate team dedicated to creating delightful dining experiences.
