At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and unforgettable customer experiences.
- Company: Join a dynamic venue known for its delicious food and cocktails in the heart of London.
- Benefits: Competitive pay, weekly payments, staff discounts, and free meals during shifts.
- Other info: Immediate start available; enjoy perks like birthday days off and a cycle-to-work scheme.
- Why this job: Be part of a fun, family-like culture with clear career progression and exciting team events.
- Qualifications: Previous supervisory experience and a passion for training and developing others.
The predicted salary is between 13 - 18 £ per hour.
We’re on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone.
What’s it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What’s in it for me:
- Competitive hourly rate + tronc.
- Weekly payments.
- Comprehensive training and ongoing development.
- Clear career progression with regular new openings nearby.
- Staff discounts across all pubs, bars, and restaurants.
- Team trips, incentives, and socials in a warm, family-like culture.
- Free meals during shifts.
- Employee Assistance Programme (EAP) via Licence Trade Charity.
- Lucrative referral scheme – earn up to £1,000 per successful referral.
- Birthday day off on us.
- Cycle-to-work scheme.
- Length-of-service rewards.
Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Experience & Requirements
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £13 – £18 hourly
- Starting time: Immediate start!
Supervisor employer: Teatro Hall
Join a vibrant and dynamic team where your passion for hospitality can truly shine! As a Supervisor, you'll benefit from competitive pay, comprehensive training, and clear career progression opportunities in a warm, family-like culture. With perks like staff discounts, team socials, and even a birthday day off, this is an excellent place to grow your career while enjoying the lively atmosphere of our City venue.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the venue before your interview! Swing by for a meal or a drink, and chat with the staff. This way, you can show off your knowledge of their menu and vibe during your conversation.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to handle customer queries and lead your team. Role-play common scenarios with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest how you could promote the venue or improve service. It shows you're proactive and passionate about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Supervisor and how you can contribute to our team’s success.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience in supervising teams, customer service, and any knowledge of food and drink that aligns with our offerings. We love seeing how your background fits with what we do!
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for someone who can connect with our team and customers, so let us know what makes you unique and how you can bring that to our venue.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Teatro Hall
✨Know Your Menu Inside Out
Make sure you’re familiar with the dishes and drinks on offer, especially the Salmon Miso Bowl and Chicken Katsu curry. Being able to recommend these items confidently will show your genuine interest in the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to maintain high service standards and ensure safety, as this is crucial for a Supervisor role. Think about times when you’ve trained others or dealt with challenges effectively.
✨Demonstrate Your Customer Service Savvy
Be ready to discuss how you handle customer queries and complaints. Share specific instances where you turned a negative experience into a positive one. This will illustrate your commitment to providing an unforgettable experience for guests.
✨Embrace the Company Culture
Research the company’s values and culture before the interview. Be prepared to talk about how you can contribute to their warm, family-like atmosphere and how you’d promote events and private hire spaces. Showing that you align with their ethos will set you apart.
